My project with PLANiT Builders was recently completed and has 100% met my expectations. My measure of satsifaction is based primarily on 2 items: a.) Quality and b.) Customer Care. My Site Supervisor, Graham Sheperd was great to deal with; he was always up-to-date on project progression, he communicated when trades were scheduled in and out of the house and he kept the project finish date in line (THANK YOU GRAHAM). I also really liked the Builder Trend program that PLANiT uses...another great tool to keep clients informed on their projects; everything at your finger-tips or a phone call away (to your Site Supervisor). Further to that, the Financing Program available through PLANiT is absolutely a bonus which gives customers flexibility with payment options.
From start to finish I was very pleased with my experience. I have additional space that my family enjoys spending time in. We have a cozy Guest Room for family and friends to stay in and last, but not least I have a laundry room with lino in it (instead of a cold, cement floor) and a folding shelf!!!!!!!. We can't believe we lived without a finshed basement for so long.
If you are looking for a trusted, customer focused company with great staff, I encourage you to talk to them. I have already referred them to friends that start their basement development in the New Year.