We just purchased our 1980's home in July and decided to immediately develop the unfinished basement. It was bare cement except for a roughed in bedroom and bathroom. We decided to work with PLANiT Builders in August. We have now just finished our basement development and could not be happier with the excellent results. We were impressed with the design staff at the beginning of the project who listened to what we envisioned and exactly produced a plan that included everything we wanted. Things started off quickly but then major issues were discovered with existing plumbing and electrical done by the prior owner in their renovation of the kitchen and bathrooms upstairs. Our site supervisor, Graham Shepherd, was extremely helpful in identifying the problems and ensuring that everything was rectified before framing and drywalling commenced. The slight delay in finishing the project was well worth the savings of future headaches had we not been made aware of the "Holmes on Homes" situation that we had unknowingly got ourselves into! We were very thankful that safety and quality of work was more important to PLANiT than rushing through the job. All work performed by each trade was done to very high standards and it shows in the professional look that we now have in our basement. Graham even brought an experienced co-worker with him at the end of the job to help him pull cables and hang our new TV on the wall. The only negative I can say about working with PLANiT was to do with communication at the beginning. Our estimator over-promised a bit on what extra work could be added in, involving lighting/electrical on the main floor of our house. Certainly not a deal-breaker, but perhaps there should be better communication between sales and service staff as to the exact scope of the work. The pricing, however, was dead on at the end of the job. Also, when we decided to go with a different furnace installer than PLANiT had recommended there appeared to be some issues in working with our chosen furnace installer, but to be fair it seemed to be going both ways. At the time, these inconveniences were fully acknowledged and addressed by Graham in a very professional manner. Thank you PLANiT for an exceptional experience in getting our basement developed. After hearing other people's horror stories in working with other contractors we had some concerns but PLANiT came through with flying colours and we would highly recommend them to anyone!
