Royal York Roofing Ltd

I hired Royal York Roofing 7 years ago for a different project and was very happy with their work back then. So, when my roof was leaking and water was coming into the house, I knew who to call. RYR was swift to quote me and they were able to prioritize my emergency job quickly. They fit me into their schedule within a week.

While onsite, the crew was very thorough and meticulous. They did not rush the job; protected windows/shrubs with plywood and did a comprehensive yard cleanup afterwards.

They are a very professional team and I would recommend them to anyone.

We had a tree accident the roof was damaged we needed to replace the whole roof.
Royal roofing responded very fast and the job was done professionally. We are very happy

Excellent experience with Royal Roofing from the initial quote through to job completion. Work was delayed a couple weeks due to weather but they did a great job staying in touch and updating the timing. Crew was great - completed the work ahead of schedule. Did a great job cleaning the work site each evening and at job completion. I would highly recommend them and found them easy to deal with, great quality and fair price. They fully stand behind their work and fingers crossed I never need to use the warranty services but nice to know if there are problems, they will be there to help.

We detected what we thought was a small roof leak and called Royal Roofing who had replaced our roof some 6 years ago. The technician whose name was Roman I believe did an inspection and determined that the roof was in great condition. He then volunteered to do an attic inspection and showed us photos of what appears to be mold which we are about to have remediated. I thank Roman for going above and beyond his duties to help nip this situation in the bud.

Our 20 year old gazebo roof was in sad shape and we needed a whole new roof. Royal York Roofing is one of the few roofer that do cedar shakes and we gave the job to them. They did the job in a professional, timely manner. We were especially impressed with the way they cleaned the job site each night before leaving. The little extra touches such as the metal cladding on the cupola we’re especially nice. We are really enjoying our gazebo again and highly recommend Royal York Roofing.

Royal York Roofing company was a pleasant company to work with from start to finish. The company replied the next day after my initial online request to schedule for an estimator to come by. The estimator showed up ahead of schedule and was able to explain different qualities of roofing and shingles options available to me, which is great.

One great thing about the company was they can get multiple jobs done at once including attic insulation and replacement of kitchen/bathroom exhausted ducts. As with any other home renovation projects, the work always came with surprises such as the discontinued chosen colour shingle , additional of steel plate around the roof edge to cover the gap, lack of ventilation intakes, and number of plywoods that needed to be replaced. Each time Pavel from Royal York was able to clearly explained the situation to me and let me know the pro and con of each options for me to make the decision to proceed or not.

The crew working on site showed up on time each day and worked efficiently and treated customers with respect, and clean up at end of each day. Although the job took 3 days to complete, the crew came back as promised a couple days later as promised to finish last minor remaining work.

It is definitely a pleasure to work with a company that is transparent, keep communications open with customer, and deliver what is agreed or promised.

Royal York Roofing was prompt when called to make an estimate. They minimized customer/contractor face to face contact during this process due to the COVID pandemic. Pavel and his team replaced my entire roof in a timely manner. His crew did an excellent job and pointed out helpful items that needed addressing. Pavel was very practical and cost effective when suggesting solutions. They took the time to be neat and tidy and to ensure their work was done properly. Roman (one of the roofers) was very kind to share pictures with me of the work progress and finished roof. He obviously takes pride in the work he does.

Scheduled an onsite assessment/quote at one of my properties.
Waiting 1.5 hours. No show. Called back for an update but scheduler had to email the team and still a no show.

I'd like to provide an update. Estimator called and I missed it. They had come anyway and did the survey and estimate. I received the quote the very next day and an email follow up to my concerns.

The best company I’ve ever worked with! So professional, detail oriented with old-school customer service - genuine care and approach. I used this company back in 2011/2012 and they have been stuck in my mind because they set the bar high! I have yet to find even a contractor this meticulous and easy to work with as this company was! For the initial consultation/quote they sent out a engineer to assess the scope of the work! Since this experience I have yet to find the level of skill and expertise as this company offers!

Royal York Roofing did a very professional job on a garage roofing job. Despite just coming out of the COVID emergency restrictions, Royal York was very easy to work with. Pricing was very competitive compared to two other quotes. Prompt, polite, professional and minimally disruptive. Clean up was spotless. Customer service was excellent. Managed a difficult neighbour very well. They came back to take off a left over capping shingle promptly. Highly recommended!