Hired installmykitchen (a guy named Jerry) to put in my IKEA kitchen. After the job was done, he added on about $250 in extra costs. I said that I didn't want to pay that, because he couldn't add to the price after the fact: I saw Jerry every day, and if there was any need to add to the cost, he had every opportunity to discuss it. It felt very dishonest to me.
After saying I wasn't interested in paying the extra fee, he started shouting and being belligerent. He's a very big guy so I felt very uncomfortable about this. After he finally left my house I thought we were done, but he then sent me a series of rambling, aggressive emails.
On top of all that, he took 4 days to install the kitchen, spending just a few hours each day working on it. Every other installer does it in 2 days.
I will never hire installmykitchen.com again for any work, and would not wish them upon my worst enemy.