I have a flat roof with a deck over the garage that needed repairing due to a leak and general wear and tear. I had three different companies come to provide quotes, and Mr. Roof Repair was the only one who said they needed to see the actual roof (hidden by the deck) before they could provide a proper quote. The other companies provided quotes without actually seeing the roof, which to me was a red flag.
I had the deck removed, and Mr. Roof Repair came back, did an inspection, and came back with a very thorough assessment report, with photos and details explaining their findings. That alone impressed me! Their quote wasn't the cheapest, but still reasonable.
They did the work over the course of a day, and the gentlemen doing the work were pleasant and professional. They didn't leave any mess behind.
It's been 7 months, and there haven't been any leaks or issues to date. I was also given a 5-year warranty on the work.
My sloped roof will need some work over the next year or so, and you can bet I'll be calling Mr. Roof Repair to come do the work. Truly a great job all around!