Professional Roofers.Com

Roofing
Toronto ON M6M 4L8
Write a Review
Write a Review


HomeStars  >  Gutters & Eavestroughs in Vaughan  >  Professional Roofers.Com  >  Exceptional customer service
M
M
6 reviews Toronto, ON
10/10

Exceptional customer service

I contacted Professional Roofers after reading their reviews and noticing their crews working in my neighbourhood. Adam's (the estimator) assessment determined the initial scope of work from the aerial photos taken by a drone. Once the crew was working on the roof, Fernando (quality control manager) was quick to advise me of an issue with the pointing on the chimney. It meant that they would need to return to redo the flashing around the base of the chimney after the masonry was dealt with. Also, in replacing the roof vents, the lack of attic insulation was revealed. This was unexpected, but Fernando provided a detailed explanation of what they could do to address the deficiency. I felt confident that his reasonable quote for this service would be money well spent. All this was quickly scheduled and completed without delay. This company is prompt, professional and courteous. I am impressed with their easy communication and follow up.

Approximate cost of services:
$8,000.00
Was this review helpful?
Company Response

Thank you for the review. we are always happy to hear that you had a good experience with us.