On Jan.17 at 9:30 pm I noticed that water was leaking from the bottom of my furnace. I wasn't sure if the water pump was broken and over flowing. So I called Coretemp and left message. Richard was very quick in calling back. After a few more questions on the phone he accessed that it could one of two possibilities or both. First it could be a water pump failure or secondly the water trap. Richard told me that he would come over first thing Sunday morning which he did. It ended up being the water trap. Not a surprise to him considering the age of the furnace installed in 2009. He replaced the broken part. Everything seemed fine until I noticed water again. Richard came over again and this time it was the water pump failed. He replaced the pump at no cost even though it was over the warranty period. While he was there I had my yearly maintenance for furnace done also. If you want fast and reliable service you can count on Coretemp. Thank you again to Richard and Eric.
- Approximate cost of services:
- $100.00