New Century Maids

House & Apartment Cleaning
Mississauga ON L5A 2X4
Write a Review
Write a Review

Recommended Professionals

99%(88 reviews)
89%(5 reviews)
93%(10 reviews)
99%(88 reviews)
89%(5 reviews)
93%(10 reviews)
Star Score
Learn more about how StarScore uses a complex algorithm which considers a company's review ratings, responsiveness, reputation, and recency.

92%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Indicates how well a pro reacts to reviews and review-related interactions with Homeowners.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)

Reviews for New Century Maids

Average customer rating:
9.3 10 (698 reviews)

Sort by

Kristi in Toronto
Kristi in Toronto
1 review Toronto, ON
10/10

Move out Cleaning

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

I just used NCM for a move-out cleaning and highly recommend them. The last time I moved, I spent literally 8 hours cleaning to ensure I got my deposit back. This time around, I decided I needed professional help because I didn't have those 8 hours to spare. NCM were friendly, flexible, and easy to coordinate. And, most importantly, they did a great job: my apartment was spotless when I went for the final walk-through. They even set aside some of the things I'd accidentally left in the apartment. Amidst the chaos of moving, it was really nice to have things taken care of without any drama.

It's not the cheapest service in town but you get what you pay for. NCM did a much better job than whatever cleaners took care of my new apartment. Lesson: not all cleaners are created equal, and NCM is great.

Approximate cost of services:
$180.00
Was this review helpful?
Company Response

All of our cleaning crews a re trained and re-trained with new cleaning methods to keep your home sparkling.
Much appreciated.

Jack in Oakville
Jack in Oakville
1 review OAKVILLE, ON
10/10

Excellent job

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

I am a true clean freak and it's a very big deal for me to trust a cleaning provider with my house. I think the key is communicating your needs with them. Do you need your stainless steel refrigerator wiped inside? You don't want to use a certain chemical for your hardwood floors? Everyone is different so tell them what you need. Afterwards, they do an excellent job! Customer service is solid.??Give them a shot.

Approximate cost of services:
$300.00
Was this review helpful?
Company Response

We must always listen to what a client wants, it is their home and they like to keep things they way they like, we try our very best to always put your needs first. Thanks,

Eva in Brampton
Eva in Brampton
1 review BRAMPTON, ON
10/10

Complaint handling

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

I use New Century Maids on the regular basis every second week. I haven’t any complaints for 2 years. Last week, when I had a complaint (the chair legs were not cleaned properly) , it was handled immediately and to my satisfaction. You scored big points by resolving a problem.

Approximate cost of services:
$200.00
Was this review helpful?
Company Response

We handle all customer complaints as number one priority, we want you to be happy with your cleanings, it is true sometimes things do get overlooked, we are all human, but we will make sure to correct the problem at the very next scheduled cleaning.

Ariana in Toronto
Ariana in Toronto
1 review TORONTO, ON
10/10

Regular cleanings

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

I had never hired a maid service before, but I decided to hire someone to come by every two weeks while I was living in the Fashion District area. I was working in the area for a few months and since the company was picking up my housing, I figured I could splurge a little. I had them come every two weeks, and they did a great job of keeping the place clean and tidy, especially the bathrooms, which I hate doing myself. They were also very helpful when I went out of town. I asked if they could stop in to water my plants a few times, and they had no problem fulfilling my request. I would definitely recommend them if you're in the area.

Approximate cost of services:
$110.00
Was this review helpful?
Company Response

Thank you for your kind feedback it is appreciated. We hope to be of service to you again.

Cynthia in Toronto
Cynthia in Toronto
1 review Toronto, ON
10/10

Move out Cleaning

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

Three days before I moved out of the apartment I had lived in for ten years I realized there was no way I was going to be able to clean the place myself. I looked at several agencies on HomeStars and email them. New Century Maids got back to me the very same day and had no problem with the short notice. I called and set up an appointment immediately.
The day after my move was cleaning day. Obviously after ten years the place was a mess. The crew of NC MAids showed up exactly on time, looked over the place and went to work. If I were them I would have freaked out at the mess, but they didn't.
We left them to do their work and they said they would call us 15 minutes before they were done so we could pay them and check things out. They did exactly that and when we arrived at the place I was in awe.
They didn't just clean it, they super cleaned it. Every cabinet, the
refrigerator, bathroom, closets, everything was spotless. What's even better is that the place didn't smell like one giant chemical. It was just fresh.

New Century Maids did an amazing job and they are super nice. I am so happy with their service that I have hired them to clean my new place twice a month. They are that good.

Approximate cost of services:
$0.00
Was this review helpful?
Company Response

We never get tired of hearing how amazed our customers are after our crews come in to do their job of cleaning. You can always depend on us for all your cleaning needs.

Zoey in Brampton
Zoey in Brampton
1 review BRAMPTON, ON
10/10

My home cleaning

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

We have our normal cleaning lady that cleans our 4 bed 4.5 bath home but she went back to her country for a few weeks and we had 2 sets of guest staying at our home 2 different weeks and the house needed to be cleaned up and ready for them.
We needed to find a cleaning service so I went back on Homestars again read the reviews of New Century Maids decided to give them a try! So glad we found them!

New Century Maids’ crew was excellent and very thorough...cleaning in every crack, baseboard, dusting behind stuff etc... They were only here for 3 hours! I tipped them that's how good they were. And fast! My house looks great... I will use them again!

Approximate cost of services:
$210.00
Was this review helpful?
Company Response

Thanks for your feedback Zoey, it is always nice to hear that our crews are appreciated, they work very hard all day.

John in Toronto
John in Toronto
1 review Toronto, ON
10/10

Initial cleaning

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

New Century Maids 2 person team showed up on time and did an amazing job! We have a 2 bdrm house with 2 full bathrooms and a large kitchen. They made the place look spotless, even going beyond what we expected. Plus they were very nice. Great prices and highly recommended! We will be calling them again to sign up for regular services

Approximate cost of services:
$180.00
Was this review helpful?
Company Response

We look forward to doing business with you in the near future, greatly appreciate your kind words of satisfaction to a cleaning well done.

Dan in Oakville
Dan in Oakville
1 review Oakville, ON
10/10

Bi-weekly Cleaning

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

I was very happy with the first-time deep cleaning service I got from NCM, so I decided to go ahead with bi-weekly cleaning service. I just got home to a fresh and sparkling clean apartment and I'm so pleased! They're SO much better than the last big-chain service I tried.
Everything is so much cleaner than I could ever get it, they pay attention to where things go and they're very accommodating about working with my schedule. I do not like to be home while they are cleaning, so they come and clean and lock up when they go.
Thank you NC Maids and see you in two weeks.

Approximate cost of services:
$120.00
Was this review helpful?
Company Response

Thank You Dan for putting your trust in our company, we treat your home and all homes with great respect and do our best to help you and give you the time that you deserve to yourself for family and fun.

Angela in Toronto
Angela in Toronto
1 review TORONTO, ON
10/10

Move out Clean

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

They did a terrific job for a move-out clean. For a ~650 sq ft apt it took exactly 2.5 hours and they cleaned everything including the inside of the fridge, blinds, windows and even some stains on the walls. They use green products that leave a nice smell which was a good change from the otherwise chemical smell. I did a close inspection at the end and they cleaned any areas I thought they missed. Very professional and timely, definitely would use them again

Approximate cost of services:
$150.00
Was this review helpful?
Company Response

Angela, it is our pleasure to serve you. Hope your move out cleaning went well. When you are ready, give us a call for your move in cleaning.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about New Century Maids

New Century Maids serving residential and commercial clients throughout the Toronto and surrounding areas. We are an independent local business and owners are in cleaning business since 1996. We specialize in regular weekly, bi-weekly cleaning for house, apartment & condominiums post construction clean-up, move-in, move out, post renovation cleaning, as ...
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.
Looking for House & Apartment Cleaning pros in Mississauga?