An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.
I use New Century Maids on the regular basis every second week. I haven’t any complaints for 2 years. Last week, when I had a complaint (the chair legs were not cleaned properly) , it was handled immediately and to my satisfaction. You scored big points by resolving a problem.
- Approximate cost of services:
- $200.00
- Company Response
We handle all customer complaints as number one priority, we want you to be happy with your cleanings, it is true sometimes things do get overlooked, we are all human, but we will make sure to correct the problem at the very next scheduled cleaning.