Bow River Chem Dry

Carpet & Rug Cleaning & Repairing
Calgary AB T3H 5B2
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79%

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Reviews by rating (past 12 months)

Reviews for Bow River Chem Dry

Average customer rating:
8.2 10 (34 reviews)

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Karen Thibault from Calgary
Karen Thibault from Calgary
1 review Calgary, AB
9/10

carpet and upholstery cleaning

My husband and I have used Bow River Chem dry a few times now and we would not choose any one else.James does a fantastic job, is knowledgable and professional.
We are always satisfied with the service

Approximate cost of services:
$800.00
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Company Response

I will pass this along to James. Thank you for taking the time to review our performance. Without this feedback it's difficult to know when we are getting it right and when we need to make improvements thanks again so much.

Mike Graham

Dennis Locking from Calgary
Dennis Locking from Calgary
1 review Calgary, AB
10/10

Carpet Cleaning

Grant was a pleasure to work with, on time and a reasonable price to clean our parents home carpet so that it was perfect for sale. Booking was simple and straight forward on line.
Thanks

Approximate cost of services:
$300.00
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Company Response

Thank you Dennis!

I will pass the compliments along to Grant. I know he will appreciate the kind words.

Regards,

Mike Graham

Maria from Calgary
Maria from Calgary
13 reviews Calgary, AB
10/10

Carpet cleaning

Got my carpet cleaned in a timely manner. It looks good and smells wonderfull now! I was suggested the better way of cleaning for my carpet in order to get a max results. Defenetely this is a better company than some that I used before.

Approximate cost of services:
$200.00
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Company Response

Wow Thanks Maria! We aim to please. We dont always get it perfect but sure try to.

Thanks again,

Mike Graham

Michael from Calgary
Michael from Calgary
2 reviews Calgary, AB
4/10

Carpet Cleaning

My wife wanted our carpets cleaned with short notice and decided to go with Chemdry because of the reviews here.
I gave her the Sq. Ft. of the total house as a guideline and they gave us a price over the phone.
I thought the actual cost would be less because we were not having them do under the beds or move furniture.
Plus our main floor is all hardwood.
She also asked to do a couple of chairs and was told no problem, for a bit extra.
They showed up on time but when they did the final quote, the cost went up from the estimate.(for less Sq. Ft. than was asked for)
Since she really wanted it done that day - she went ahead.
Towards the end of the day, they then informed her that the machine was amlfunctioning and didn't have time to do the two chairs and took a nominal fee off.
They did do a good job on cleaning the carpets but in my opinion leveraged the convenience and overcharged.
I'll be doing more research before I trust the reviews on Homestars in the future......

Approximate cost of services:
$800.00
1 of 1 people found this review helpful.
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Company Response

Hi Mike,
Sorry the price wasn't closer to the estimate. Please remember that we can only offer estimates on the phone and our techs do onsite quotes to ensure you are okay with the price before we begin cleaning. There is no obligation to proceed with the cleaning at that point. If the sq ft was less and the price was higher then optional carpet protection or deodorizer may have been offered. I will try to rectify your concerns please call the office and ask for me (mike graham)

Jeremy in Calgary
Jeremy in Calgary
7 reviews CALGARY, AB
6/10

Cleaning of Old Carpets

We had Chem-Dry in to clean carpets in a recently purchased home. The carpets were in rough shape and the tech warned us there was only so much that could be done. I accept that, but really there was no improvement at all, with exception to odour, which was much improved. Not a single stain was removed or even reduced. Our tech was on time and friendly, and did his job, but really my disappointment was with the Chem-Dry system itself. After reading the literature on how miraculous their system is at removing stains, I expected a bit better results.

Approximate cost of services:
$550.00
1 of 1 people found this review helpful.
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Company Response

Hi Jeremy,

We stand by our work and it is guaranteed, if you aren't happy with the outcome we will return free of charge. Sometimes the carpets are just worn too badly to show any improvement though these cases are rare. Either way please call the office and ask to speak with me and i can come by and see if we can improve your result.

Thanks,

Mike Graham

Elaine from Calgary
Elaine from Calgary
1 review Calgary, AB
9/10

regular rug cleaning

It must be three or four years now that I've been using them for all the entrance to bedrooms and that kind of thing, as well as the halls and dining room/front room rugs. I first heard about them from my daughter in law who used to use them and they always do a great job. I think they're great and I really like them. I'd give them a 9 and a half out of 10 (there's always room for improvement).

Approximate cost of services:
$0.00
1 of 1 people found this review helpful.
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Company Response

Much appreciated Elaine. Its nice to see longtime customers posting reviews.

Thanks,

Mike Graham

Get It Together Inc.
Get It Together Inc.
1 review Calgary, AB
10/10

Cleaning on several occassions

I had used them before in my own home and then they cleaned a number of properties that I was the Move Manager for. Kaitlyn is the one I normally do my bookings with and James and Matt are the one men that consistently come to do the carpets. What I mainly enjoy about Chem Dry is that they're competitively priced and the carpets are dry within the hour. In a move, where the landlord has to come to do the final inspection, it's very important that the carpets not be wet. I've had no issues with them at all. They're always on time, quick, and just great overall.

Approximate cost of services:
$180.00
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Joyce from Calgary
Joyce from Calgary
1 review Calgary, AB
9/10

Cleaning for many years

I've been using them for a number of years and although I've never done a comparison to other companies I find that their prices are good. Any of the stains that I point out are always gone afterwards and I'm always very happy with them. They're great and I would absolutely recommend them to others.

Approximate cost of services:
$0.00
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Leanne from Calgary
Leanne from Calgary
1 review Calgary, AB
10/10

Carpet cleaning service for many years

I've been using them for probably 20 odd years now and I keep using them because they have fantastic stain removal and great customer service. Honestly, I occasionally get my carpets done by a less expensive cleaning service in between their servicing. However for service I'd rate them a 10 and for work results I'd rate them a 10.

Approximate cost of services:
$0.00
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The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Bow River Chem Dry

Bow River Chem- Dry are Calgary Carpet and rug cleaning specialists. With our low moisture pet friendly cleaning your carpet can be dry in under an hour. Non toxic and completely natural call us today and mention HomeStars for your 15% discount!
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.
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