Reviews

10/10

We hired Twigs Unlimited to remove a massive 3 foot diameter willow stump in our yard. Dustin was courteous and did a great job of both the removal and the cleanup, including removing the mulch from the hole so we could replant a new tree in the area. We will use him again.

Approximate cost of services:
$300.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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10/10

We had Paul from Panel Upgrade Experts replace our 40 year old panel with a brand new one. Process went smoothly, he worked hard all day and price was as quoted with no upsells. Dan installed a new ceiling box and ran a new line to install a fixture in our relocated dining room and we are very happy with that as well. We will be working with Panel Upgrade Experts again in the future and are happy to recommend them.

Approximate cost of services:
$1,850.00
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Company Response

Thanks for such great feedback. Panel Upgrade Expert is always trying to deliver the best possible service. I'm glad you are as happy with the job as we are. Thanks again, Paul

10/10

Found Brent and Shift Air here on Homestars and have had a great experience so far. He inspected the furnaces in our new home, provided valuable insight on correcting some previous install issues and has added a much needed humidifier. He's pleasant to have around and is neat and tidy. We'll have him back in spring for more work.

Approximate cost of services:
$525.00
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Company Response

Thanks Jeremy,

Hope the humidifier is working well for you and the family and we will look forward to seeing you in the spring.

10/10

We had Todd from Masterpiece Hardwood Flooring come in and save us after a previous installer's work was disappointing to us. We found Masterpiece while searching here on HomeStars. I was encouraged by the glowing reviews and after the experience, they live up to their reputation. Connie was friendly, informative and accommodating to our inquiries. Todd was excellent. He was on time, very friendly and listened to our concerns as we can be perfectionists and sometimes a bit demanding. He spent time to prep the site properly, was very clean and completed the install promptly. He clearly cares about the work he does and that shows in the final product. At the end of the day, Todd did an install we are proud to have in our home, and we wouldn’t hesitate to use Masterpiece again, or to highly recommend them to anyone looking for this type of work to be done.

Approximate cost of services:
$1,600.00
1 of 1 people found this review helpful.
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Company Response

Thank you Jeremy for taking your time to write a review of your flooring installation. We are happy to hear everything worked out well in the end with your project. Hopefully we can work together again some day. Cheers, Todd and Connie

6/10

We had Chem-Dry in to clean carpets in a recently purchased home. The carpets were in rough shape and the tech warned us there was only so much that could be done. I accept that, but really there was no improvement at all, with exception to odour, which was much improved. Not a single stain was removed or even reduced. Our tech was on time and friendly, and did his job, but really my disappointment was with the Chem-Dry system itself. After reading the literature on how miraculous their system is at removing stains, I expected a bit better results.

Approximate cost of services:
$550.00
1 of 1 people found this review helpful.
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Company Response

Hi Jeremy,

We stand by our work and it is guaranteed, if you aren't happy with the outcome we will return free of charge. Sometimes the carpets are just worn too badly to show any improvement though these cases are rare. Either way please call the office and ask to speak with me and i can come by and see if we can improve your result.

Thanks,

Mike Graham

1/10

Meerkat was our insurance company's "contractor of choice" to fix our hail damaged roof and siding. Unfortunate for us that was the case. They have been barely professional. For our roofing, despite being promised by two different people that they would lay plywood under the bin in our driveway, they didn't and left rust stains. They said they would come back to try and clean the rust, instead they sent a guy with a broom to sweep it. Not sure how that helps. The roofers kept letting things fall off the roof, including a full roll of tar paper that is heavy enough to cause injury from that height. It didn’t hurt anyone, but it took several branches off one of our trees. Given that one of the roofers they sent didn’t even look like he was out of high school, I‘ll be getting an independent inspection of the roof to ensure it was done right. The siders were LOUD and obnoxious. Not their work (which is expected), but their endless yelling and cursing. They started piling debris on my neighbor’s lawn and couldn’t seem to understand why I thought that wasn’t acceptable because they said they would “just clean it later”. Their office staff is disorganized. I had no notice the sider’s were coming. That Monday morning at 8am they called to say they wanted to leave a bin within the hour and the siders were coming. I go home to move a vehicle out of the driveway and they call back to say, never mind, we’ll just use a trailer! Their cleanup is terrible. I have cigarette butts, nails, and small siding pieces all over my lawn. I’ll never use them again. If my insurance company wants to use them again, I’ll instead take the cheque and find my own contractor. ** Update. Just wanted to post an update. I was cleaning up the side of my house and found the siders had taken apart some of the arbor over my gate. I understand if they needed access, but A, please let me know and B, don't throw the pieces in the corner with your energy drink cans. Either put it back or tell me what you had to do so I know. Update: Finally had the eaves and down spouts replaced to FINALLY finish this ordeal. The crew left without actually attaching the front down spout to the house, and the when the spout extension folds down it smacked right into a tree trunk. Nice work guys. Had to have them come back again and fix it.

Approximate cost of services:
$13,000.00
1 of 2 people found this review helpful.
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7/10

Found Alpine/Corey actually from this site, doing a google search for area tile setters. Hired Corey to install tile in a bathroom and in our front entrance. They removed the old lino and K3 board, installed a new base and tiled in a timely matter with quality work. Price was also fair. A couple very minor issues were found in the bathroom after the fact and Corey was happy to come back and correct it, without issue or complaint. We are planning a master ensuite redo and a new kitchen floor and we’ll be bringing Corey back to do those jobs as well. **UPDATE** - After this job we tried to get an estimate to get Corey to do out kitchen. Became extremely difficult to even get the quote. Got tired of having to ask him for it and we moved on to another contractor after he again promised to drop one by and never did.

Approximate cost of services:
$1,300.00
1 of 1 people found this review helpful.
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