We discovered water pooling around our furnace in the morning, and I quickly left a message for Reliable. I had a couple of follow-up calls within an hour of leaving my message, and Reliable were able to fit in a service call the same afternoon. Dave showed up when he said he would and managed to get to the bottom of the problem and fix it, which turned out to be a clogged drainage pipe. He also took a look at our AC unit to make sure there was nothing wrong with it. I really appreciated how thorough Dave was with his work, and wouldn't hesitate to recommend him and Reliable to anyone.