Well, they didn't overcharge or waste time, but overall, the service wasn't great. They showed up 1/2 hour EARLY, when I wasn't ready. They worked like wildfire, but showed no care when handling my boxes marked "fragile" and "glassware". At least two of my glasses were broken. One of the movers put his arms around my girlfriend, and is lucky he's not being sued for sexual harrassment. The biggest thing is that they jammed our sofa and got it stuck in the door of our new place, and then broke off the hall fire alarm when they tried to get it out. I'm being fined $350 by the City for the false fire alarm. When we contacted Treigh to inform him that we thought Energy Crew should pay the fine since they were responsible, his response was, "Oh, let me check it out and call you back." It's been two weeks, and they have never called back. They seem to think that if they ignore us, the problem will just go away. So, the choice is yours. They won't hold your furniture ransom or rob you, but they certainly didn't show the kind of professionalism that would make us use them again.
- Approximate cost of services:
- $475.00