Energy Crew Moving & Transportation

Moving & Storage
Toronto ON M6P 3T1
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HomeStars
Moving & Storage
Energy Crew Moving & Transportation
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74%

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Reviews for Energy Crew Moving & Transportation

Average customer rating:
7.9 10 (122 reviews)

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Private User
Private User
Private User reviews Toronto, ON
0/10

Don't not use Energy Crew

One of the movers damaged the wall while moving things out, and several items went "missing," including an expensive winter jacket. The company ignored our emails and had their phones disconnected for over a month, refusing to reply. They only started responding again when we got our credit card company involved, claiming to have been "off duty", and later saying they had "found" the coat in a truck (after over two months of it missing, and reeking of cigarette smoke). They never paid for the damage they caused to the wall either. An untrustworthy and unreliable company, do not use.

Approximate cost of services:
$1,666.75
1 of 1 people found this review helpful.
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Chris in Sudbury
Chris in Sudbury
1 review Sudbury, ON
0/10

I got Energy Screwed

Energy Crew are unprofessional, unreliable amateurs. Hiring them cost me thousands of dollars to move a one-bedroom apartment. Their quote of $650 for 4-6 hours of work was misleading.

Keeping it short, they showed up late and without having made the agreed on pickup of my friend's couch at the first stop. They brought a truck that didn't fit all my belongings, took twice as long as estimated, and one of the movers didn't wear a mask. The biggest issue was they caused $850 of damage moving my belongings into my new home. Energy Crew pretended to show an interest in the damage estimate until I actually shared it, and I never heard from them again.

Avoid them at all cost. If you’re reading this, the bottom line is to hire someone else.

Approximate cost of services:
$2,350.00
1 of 1 people found this review helpful.
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Private User
Private User
Private User reviews Toronto, ON
0/10

Moving Experience w/ Energy Crew

We used Energy Crew in 2014 and they were great. Not sure if the ownership or management has changed, but we used them again for a move last month and it was a truly horrible experience. The lead mover was rude, aggressive, and unprofessional. He insisted that the stair railing and door had to be removed in order to move our sofa out, despite it being brought into the space in a few minutes without issues. To top it off, he damaged our sofa by dragging it on the floor and walls and when we called the office to address this, they didn't even bother returning our calls. Stay FAR away from this company if you are looking for a professional moving service.

Approximate cost of services:
$600.00
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nathan_elias
nathan_elias
2 reviews Toronto, ON
10/10

Move - never doing this without movers again...

This moving company was AMAZING to work with. They got our move done in under 4 hours despite the fact we had two pick up locations.
The team was very professional and the price was terrific.

Definitely will recommend to anyone looking for movers.

Approximate cost of services:
$750.00
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Company Response

Thank you so much for sharing your experience, Nathan. We are happy hear that your move was a success and that you were pleased with the service. We look forward to your next move with us.

Private User
Private User
Private User reviews Toronto, ON
10/10

Moving (lots of stairs)

I am so glad I hired Energy Crew for my late May 2019 residential move. Treigh and the guys are responsive and flexible. The move involved a lot of stairs -- they didn't complain and stuck pretty close to their quote. Energy Crew gives you better service for a lower price than competitors. Good value all around. I'd absolutely use them again for another move.

Approximate cost of services:
$1,500.00
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Company Response

Thank you so much for sharing this great feedback. We're happy to hear that your move was a success and that you were pleased with the service provided. We appreciate your business and thanks again for sharing!

anavarre62 in Toronto
anavarre62 in Toronto
1 review Toronto, ON
10/10

Home movers

This company did my move two weeks ago. Very professional and everything was fast and smooth. No overcharges, they were fast and very responsible with the things they were moving.

Approximate cost of services:
$700.00
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Company Response

Thank you so much for sharing your experience. It's been our pleasure serving you and we are delighted to hear that you were pleased with the service.

bsotnikow in Toronto
bsotnikow in Toronto
1 review Toronto, ON
10/10

Great move

Very heavy rain at start time made it impossible to start loading the truck, but the crew had no problem adjusting the hours to reflect the late start and working later to get the job done. Courteous, careful, strong and capable- everything you'd want in movers. We were very happy and price was great compared to other companies.

Approximate cost of services:
$500.00
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Company Response

We're thrilled to hear that your move was a success despite the rain! Thank you so much for reporting back. It's been our pleasure serving and we're delighted to know that you were pleased with the service.

Bryan in Old Toronto
Bryan in Old Toronto
2 reviews Toronto, ON
10/10

Top notch moving service

Treigh and team were a pleasure to deal with. They were accommodating in coming back to finish up a move as it turned out we had too much to move in one shot. I would defintely recommend them!

Approximate cost of services:
$2,000.00
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Company Response

Thank you so much for trusting us with such an important move, Bryan. And, thank you for sharing this great feedback! It's been our pleasure serving you and we are delighted to hear that you were pleased with the service provided.

Karen
Karen
4 reviews Toronto, ON
10/10

Moving

I was really happy with Energy Crew. I had read some negative reviews about them and so I had concerns about the crew going too slowly, charging a surprise stair fee on the day of the move, and the carpets getting dirty (the place we were moving out of had a lot of carpeting). So I asked Trey about these things and he said there is a stair fee for a certain amount of stairs, but because it was not included in the quote provided to me, it would be waived. He also said that it's standard for them to use runners to protect carpet. And the guys actually took less time than what was quoted to me and so the amount I paid was actually less than the quote (because the only minimum is the first hour). I'm glad I went with them because it worked out well and their prices were the best that I could find.

Approximate cost of services:
$650.00
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Company Response

Thank you so much for this thoughtful feedback, Karen. We really appreciate you taking the time to share your experience and are delighted to hear that your move went well. We look forward forward to serving you again in the future.

Private User
Private User
Private User reviews Toronto, ON
10/10

Move

I just want to thank the Energy Crew for the exceptional service I received today from the crew. Sedgwick, Bob, and Gervais were professional, fast and very courteous. Fantastic! It was the fastest, most careful move I've experienced. 10/10, use the Energy Crew!

Approximate cost of services:
$760.00
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The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Energy Crew Moving & Transportation

Whether you're moving a couch to the basement of your house in Cabbage Town or relocating a 1-bedroom condo to Liberty Village, you're guaranteeing a great moving day with Energy Crew. We handle the burdens of moving so you can focus on what matters most to you. From start to ...
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