Vahn was recommended by someone who had used his services previously. He appeared very knowledgeable and took the time to explain his findings while at the house. In addition the report was very comprehensive and helpful. I am not one to write reviews however, in the email attached to the reports was the statement "As part of my service, I offer free consulting by telephone or email for as long as you own the home. If you have any questions about home maintenance and repair, I would be glad to help." Taking advantage of this offer i have emailed Vahn for help on a couple of issues and his response has been prompt, professional and helpful. The combination of the inspection, inspection report and post-inspection support have given me reason to provide this review and associated rating.
- Approximate cost of services:
- $450.00
- Company Response
Thanks for the feedback Jane. Like I said, if I can help out, I will. The customer service (or lack thereof) with large companies are typically lacking for various reasons (corporate politics, liability, and especially the bottom line/profits). All the best!