TWG Landscaping & Property Maintenance Inc.

Landscape Contractors & Designers
Whitby ON L1N 3V6
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Landscape Contractors & Designers
TWG Landscaping & Property Maintenance Inc.
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97%

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Reviews for TWG Landscaping & Property Maintenance Inc.

Average customer rating:
9.7 10 (217 reviews)

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Yasmeen
Yasmeen
1 review Ajax, ON
10/10

Interlocking and garden

Todd and his team did an amazing job on our backyard. We are so excited to have a beautiful space that is clean and fills so much bigger. Thanks for everything.

Approximate cost of services:
$1,400.00
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Company Response

Thank you for the review! We are pleased that you are happy. Our staff will be happy to hear this as well...We look forward to serving you again!!

Tammy

Private User
Private User
Private User reviews Toronto, ON
2/10

Landscaping

Not impressed with the crew that did the job stood around and took forever to finish . Dug up more than required then didn’t put grass back well at all . Sod is on an inch of soil over the extra limestone they filled the hole with . Second crew came back to level off what first crew did wrong and did a good job with that but didn’t see Todd at any point except to collect payment . Only reason I gave 2 stars was second crew was professional. Too bad they didn’t do the job to start

Approximate cost of services:
$6,500.00
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Company Response

Sorry you feel that way.
We over dig for a reason...This is our base which allows us to save you from installing useless metal or plastic holders for the product that is installed.

We know who you are, and any time Todd did show up on site which was frequent, you were out,even for payment that was left in an envelope for him. You did not ask to him. His texts to you (i checked them) went unacknowledged.

The staff remember speaking to your wife once and not seeing you both at all otherwise. We had to hand dig this job but still managed to put in almost 98 hours of work on your property steady five working days straight with two men consistently on your job. If you had a complaint during the job, it certainly was not voiced at the time so he could deal with it. I have seen the property and the project looks great.

This is unfortunate to hear after the fact as we would have ensured all was corrected. We have never been unavailable for clients and never state that Todd will do the work himself. All our reviews mention the staff and their exemplary records of service. We have discussed with the staff your comments and they are shocked that you feel that way. The staff you say did not do the job right was the same crew who the last few reviews gave a ten to.

Again, sorry you had the experience...communication is paramount...all the best.

Tammy

JayP
JayP
3 reviews Whitby, ON
10/10

Front yard patio and landscaping

Removed old gardens, shrubs and walkway. Install new paving stone walk way and front patio. Also new small (low maintenance ) garden and new sod for the whole front yard.

Very nice to deal with, work was done relatively quickly and we are very happy with the result. Overall the entire process was very smooth, Todd even coordinated, the project, with another contractor to have our old posts replaced.

Overall, very satisfied and would recommend them without hesitation.

Approximate cost of services:
$12,000.00
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Company Response

Thank you for taking the time to review us. We appreciate it and will certainly share it with our staff. We look forward to serving you again.

mpowless
mpowless
1 review Bowmanville, ON
10/10

Driveway Landscaping

Edged driveway, covered stairs and outside entrance landing and made a raised garden. They did a great job and we like the design he created.

The owners were great at communicating and very friendly. The individuals that did the work were polite and friendly and we are impressed with the end result. Thanks!

Approximate cost of services:
$14,000.00
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Company Response

Thank you for your review!! Always appreciated to hear feedback for our staff to work with both in the office and on the site...they will all be pleased. Enjoy, we look forward to serving you again.
Tammy

T G.
T G.
1 review Ajax, ON
10/10

Landscaping Services

I hired them to replace a walkway at the side of my house and regrade the grass on the other side. In both cases the drainage was sloping towards my house where it could potentially cause a leak or flooding. They were very efficient getting the job done quickly. The clean up was thorough. I am very happy with the work.

Approximate cost of services:
$2,000.00
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Company Response

Thank you for the review...Always good to hear that things were done to your satisfaction. We look forward to serving you again

Shannon
Shannon
6 reviews Whitby, ON
10/10

Multiple backyard jobs

We got a weeping tile, walk way , garden extension and retaining wall.

The team was amazing !!!!! So professional, on time and amazing work !

Approximate cost of services:
$10,000.00
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Company Response

Thank you Shannon for your comments. We will let our staff know. Enjoy

Herb
Herb
4 reviews Whitby, ON
8/10

Outdoor step replacement

We were satisfied with the work performed. Due to wet weather in the Spring the original work date had to be revised. The TWG team kept us up to date on the rescheduled dates.

Approximate cost of services:
$1,200.00
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Company Response

Thank you for taking the time. We appreciate it and will share with our team for improved services.

10/10

Landscaping of front yard

Todd and his crew installed interlock in my front area and also planted some ornamental grasses as a divider as the front lawn is shared with my neighbor. This was done in October last year. In the Spring I noticed that a few of the plants had died and I called Todd to let him know. He promised to stop by and have a look and he did so last Friday. He confirmed that the plants could not be salvaged and he said that he would have them replaced today. This morning two of his workmen came by, dug up the dead plants and replaced them. The entire front area looks great now. Thanks Todd, for going above and beyond.

Approximate cost of services:
$0.00
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Company Response

Thank you for taking the time to share your experience. I will share it with our staff and Todd. Enjoy your project, we look forward to serving you again.
Tammy

Mike H.
Mike H.
0 reviews Cobourg, ON
10/10

Patio and walkway

This is the second house Todd has done for me. Both jobs have been excellent.
About 8 years ago was job 1... it says it all when to this day, not a Stone has shifted.
Thanks Todd !

Approximate cost of services:
$14,000.00
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Company Response

Wow! Thanks for the review. Always great to hear past clients speak to the quality of our work and longevity of the jobs completed to our standards.
Cheers, enjoy, and we look forward to serving you again.

Tammy

Private User
Private User
Private User reviews Ajax, ON
10/10

First phase backyard this year they have finished the front!

So satisfied with front yard and steps we had them back for first phase of back yard this year and they will be back for next phase next spring. Amazing crew, pleasure to work with Todd and Tammy!! Highly recommended and we continue to do so without reservation.

Approximate cost of services:
$6,000.00
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Company Response

Thank you for the great review. We are pleased and look forward to serving you again. I will let the staff know

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about TWG Landscaping & Property Maintenance Inc.

A business since 1993 and started in Ajax Ontario, we pride ourselves in the fact that our company has been through a recession in our earliest of years and have built our name on our reputation for quality landscapes, professional services, and superior craftsmanship our clients rely on and refer without hesitation.

Landscape companies are distinguished by what they provide, how they provide it and the price in which that costs. We have been around to prove that you get what you pay for. Our landscape designs are unique to every property owner, and our landscaped projects are as detailed as you need. TWG Landscaping will incorporate plants that will expand on your project and soften the hardscaping. Landscapes should fit the property, and grow with the family.

Big or small, every project receives the same professional services...

Serving the Durham Region of Ontario since 1993, encompassing Pickering, Ajax, Whitby, Oshawa, Bowmanville, Courtice, Newcastle, Port Perry Ontario and surrounding communities for the past 27+ years, we pride ourselves in adapting to the needs of our clients...Our clients are moving and asking us to move too...For that reason, TWG Landscaping not only serves the usual areas out of our Bowmanville private yard, but we now have office in Northumberland County central to Quinte and Clarington so we can service all our clients, past and present where they need our services.

CATEGORIES
Landscape Contractors & Designers
PRODUCTS
Patios, walkways, interlock driveways and inlays, soldier courses, stairs natural and precast, retaining walls natural and precast, garden walls, BBQ surrounds custom, Arbors, Pergolas, waterfalls, Designs/Service customization and so much more.
SERVICES
Residential Customized Landscape construction Design/Build Services, Commercial, and Industrial, Multi Residential property winter maintenace within Durham Region and some surrounding areas.
BRANDS
Permacon, Unilock, and others as preferred by client...We are not limited or committed to any one product but list our preference in order preferred
STYLES
All styles
SPECIALITIES
Natural full service landscapes and Formal garden design
WEBSITE
https://www.twglandscaping.com
YEAR ESTABLISHED
1993
NUMBER OF EMPLOYEES
9
RETURN POLICY
Contract to Policies and warranties
PAYMENT METHOD
Visa, Master Card,Cash and Cheques
MEMBERSHIPS
CFIB, Landscape Ontario Horticulture Trades Association
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Warranty Terms 2 years workmanship
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