Shady Lane Expert Tree Care Inc

Tree Service
Newmarket ON L3Y 4W1
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HomeStars
Tree Service
Shady Lane Expert Tree Care Inc
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76%

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Reviews by rating (past 12 months)

Reviews for Shady Lane Expert Tree Care Inc

Average customer rating:
8.3 10 (25 reviews)

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Private User
Private User
Private User reviews Toronto, ON
10/10

Excellent tree care

The Shady Lane team showed up on time, worked efficiently, answered all questions and gave useful advice. Tim, Russell and Austin were polite, businesslike and careful not to damage our property as they removed dead limbs from Norway maple and chestnut trees. Thank you, Shady Lane!

Approximate cost of services:
$2,400.00
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Sohani in Barrie
Sohani in Barrie
0 reviews Barrie, ON
10/10

Garden tree/bush pruning

Excellent company. Did the work well. The crew was punctual, very professional, well equipped, knowledgeable and friendly. Did the work safely and fast. The trees and bushes look good after the aesthetically pleasing trimming. The cleanup was good, no debris left behind.

Approximate cost of services:
$1,400.00
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David in Old Toronto
David in Old Toronto
1 review Toronto, ON
10/10

Pruning Elm Tree and leaf miner treatments

We wish to thank the staff, crew and technicians for the excellent work over these past 25 plus years.

Most recently the pruning of a large Elm Tree. The crew arrived at said time and followed through with our requests by listening in a polite and courteous manner. The job was completed in the specified time including cleanup in which they did excellent work.
We have always found Shady Lane to be true to their word and following through on job satisfaction. David Rutherford

Approximate cost of services:
$1,800.00
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MichaelZ. in Toronto
MichaelZ. in Toronto
7 reviews Toronto, ON
10/10

I can finally see out my windows!

I had neglected my trees which had overgrown, obstructing the views out my windows. This was also creating an easy path for animals to get on my roof and created a potential hazard of breaking branches.
Shady Lane came in and provided expert pruning, making my yard safer for me and my family and safe for the future growth of my trees. The crew was courteous, explained what they were doing and cleaned up well. As a bonus, the manager called later that day and told me he was reducing the bill as one area wasn't as bad as we originally thought.

Approximate cost of services:
$1,800.00
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10/10

Cutting down big tree blown over by wind

The arborist Mark was very thorough and the subsequent cutting down of the fallen over tree was very good including the cleanup.

Mark also offered us the opportunity to do the job in 2 stages: do critical fallen tree first and then later in the fall do the `discretionary` tree trimming.
We have used this firm before and have ALWAYS been very satisfied by their service.

Approximate cost of services:
$1,450.00
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Private User
Private User
Private User reviews Toronto, ON
10/10

Tree Pruning

Shady Lane always shows up on time, explains very clearly what will be done and stays within the quote.
We have used them numerous times over 19 years.
Upon completion of the work, Shady Lane leaves our property tidier than it was before.
Always a pleasure using their service!

Approximate cost of services:
$750.00
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Kelly Wrightson  in Keswick
Kelly Wrightson in Keswick
1 review Georgina, ON
10/10

Ice storm

Professional service from beginning to end. Our trees are around 60' tall and they still managed to climb up there and cut off all the broken/hanging limbs. Highly recommend Shady Lane.

Approximate cost of services:
$500.00
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Christine from Toronto
Christine from Toronto
1 review Toronto, ON
10/10

Tree removal

We had a huge Silver Maple that was ruining our fence and parking pad. Shady Lane came to meet with me and our neighbour, explained that we'd need a tree permit, and gave us a quote. After discussing it, we decided to go ahead and so I called to let them know. The lady in the office got my permit started and explained the process to me. They also gave us ideas for our replanting plan (required by the city to get the permit approved). Once the permit was approved, they came and took down the tree without damaging any surrounding wires or structures. They came back to remove the stump a few days later. Overall, we were really pleased with the service and job done. Would definitely recommend them.

Approximate cost of services:
$3,000.00
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Carol from Richmond Hill
Carol from Richmond Hill
1 review Richmond Hill, ON
2/10

Tree Pruning

Shady Lane provides poor follow up service. Last summer, they pruned our Colorado Blue Spruce, which was fine, however it took a whole month for the "lab" to determine that our tree was infested with white pine weevil. At that point, our tree had lost more of its needles and I asked if that was to be expected. I never heard back. Now, a year later, it's still getting worse. We're not sure what to do. Shady Lane was actually the most responsive of 3 tree companies we contacted last year.

We've since learned that "arborists" may be trained and certified but with limited practical experience, they don't actually know how to treat tree problems - and customers.

Approximate cost of services:
$320.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

We are always happy to set up a site visit with our clients to provide a follow up just call the office 905 773 5906 press zero to speak to one of our four office staff. They will set up an appointment to meet you oñ site and we can discuss the spruce trees health further. Ask for Jonathan as I'm owner operator.

We are one of the few companies that provide a full service with insect and disease management as most companies don't have enough qualified staff.

I'm pleases we attended to the issue well at first and would like to continue to follow up and assist further as required.

Thank you

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