Services Plus.Ca

Heating & Air Conditioning
Barrie ON L4N 6T3
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78%

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Reviews by rating (past 12 months)

Reviews for Services Plus.Ca

Average customer rating:
9.1 10 (22 reviews)

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chippy orleans
chippy orleans
2 reviews Barrie, ON
0/10

Hot water tank

Absolutely horrible company. Called them as my hot water tank was leaking and was under warranty with them. Ladies who answer the phone are no help no matter who you speak to or are really good at pretending they dont. They always have to ask someone else and can't seem to answer any questions. Every single service call charge also has a "truck charge" added to it. Not sure how they expected to get around otherwise, perhaps on foot. The company makes you jump through hoops and invents surprise ways to charge you constantly. Despite my warranty, it would have been much less expensive to replace the tank myself by buying a new one outright and getting a new 7 year warranty with the new tank, which you don't get with Services Plus. They found fault with the old tank, the setup, the room, and tagged us through the local gas supplier to force us to get work done on our home. We had a lovely man from the local gas supplier here and he just shook his head in disbelief. Even he said the company were (insert profanity here-his words). Don't use this company, don't buy from them, don't trust their warranty or their employees (from the phone to the techs). When trying to get the tag cleared, the woman answering the phone was so rude and unhelpful I was in disbelief. Save your money and don't trust this company.

Approximate cost of services:
$1,000.00
1 of 2 people found this review helpful.
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Braydon in Toronto
Braydon in Toronto
1 review Barrie, ON
10/10

Service

Peter from ServicesPlus provided excellent service. He was very friendly, very professional and he went over and above to provide the best service possible. He even took a look at some things that the service call was not originally for at no additional cost! Five star service, would definitely recommend.

Approximate cost of services:
$140.00
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Jack in Innisfil
Jack in Innisfil
1 review , ON
10/10

A/C, Gas Fireplace and Furnace Maintenance

They have been doing yearly maintenance on my Furnace, A/C and Gas Fireplace for 5 years now. Excellent service. Ferdinand just did a very thorough job, cleaned and vacuumed all units. They installed my A/C unit 4 years ago when most providers in the area couldn't deal with my furnace and duct work being located in a crawl space. When my furnace fan died after 20+ days of -20 temperature last winter they had to remove the fan housing in my crawl space to take it to their shop to get the seized up fan out to be replaced, Tough job, well done.

Approximate cost of services:
$350.00
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Karen  in Barrie
Karen in Barrie
1 review Barrie, ON
10/10

Furnace

My furnace stopped working. I called them and although they were completely booked, they went out of their way to try to help me. Great customer service. Thank you again.
Karen D

Approximate cost of services:
$0.00
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Lisa in Barrie
Lisa in Barrie
1 review Barrie, ON
10/10

Best in Simcoe County

Look no further this company is the best in the business. Our furnace broke down. The first company diagnosed incorrectly and we paid them for doing nothing but when we called Services Plus they went above and beyond with their fantastic service, several visits to make sure we had heat before our new furnace was installed. From the owner to the office staff to the service people we will never call anyone else. Professional, fair prices and they only sell you what you need. Our furnace was 20 years old, and we were able to pay for it through our Endbridge bill monthly. Thanks Services Plus we will be calling you for all our heating and air conditioning services.

Approximate cost of services:
$4,200.00
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Company Response

We are very happy that you are pleased with our services and thank you for posting this wonderful review. As always we are here 24/7 if you are ever in need of us again.

Danine in Barrie
Danine in Barrie
4 reviews Barrie, ON
10/10

Air conditioner,thermostat, freeze detector purchase and install

They always show up on time. Very professional. Explained everything to me. Made sure everything was working. Cleaned up after finished work. Did follow up inspection. Highly recommend.
Would use Them again.

Approximate cost of services:
$4,000.00
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Barna in Penetanguishene
Barna in Penetanguishene
1 review Simcoe County, ON
10/10

Quote for a tankless water heater system

I was planning to install a tankless water heater system in my home and requested several quotes before making the decision. Services Plus was far the most professional among them. They always relied promptly to my communications and considered all my detailed requests.

Approximate cost of services:
$0.00
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Bruce and Barb Jones in Innisfil
Bruce and Barb Jones in Innisfil
1 review Barrie, ON
10/10

Furnace, Air Conditioner

Services Plus comes prepared to sell you & explain to you the right product for your application with fair pricing. They are very helpful regarding getting areas ready for them to do the installation. Their people are very prompt, professional, clean & careful doing the installation, with great follow-up to make sure everything is running smoothly & to perfection.

Approximate cost of services:
$8,000.00
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Stan in Toronto
Stan in Toronto
1 review Innisfil, ON
10/10

New furnace and air conditioner

Impressed with the work ethics and professionalism of your installers As a tradesman myself before retirement I recognize quality workmanship. You should be proud to have these gentlemen on your staff.

Approximate cost of services:
$7,500.00
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Company Response

Stan,
Thank you for the excellent review. We appreciate that our customers take the time to share their experience(s) with Services Plus. We look forward to working with you in the future.

Sam
Sam
2 reviews Toronto, ON
0/10

Heating and Air Conditioning

Terrible service and attitude. Called Friday for service because air conditioner that I purchased from them was not working. Technician responded and booked Monday for himself to come. Got call Monday saying Wednesday is first availability and the technician should not have booked anything and then said that I am wrong and that he actually did not book me. I would have booked someone that weekend or gone to another company if I had been informed that I would have to wait until Wednesday. Then they also told me that my warranty is not valid because I did not have annual maintenance performed by their company. The person talking identified themselves as the manager but was very rude throughout the conversations. Another company came the same day for the service call and I will need to buy a new furnace. It is about 25 years old so not a surprise. It will definitely never be purchased from Services Plus due to their unavailability for service problems and rudeness.

Approximate cost of services:
$0.00
1 of 1 people found this review helpful.
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Company Response

We're very sorry to hear such a review. At Services Plus, we strive to accommodate all of our customers. All of our scheduling is done through our office as technicians are generally unaware of their weekly schedules in advance. We do our best to address our customers needs as quickly as possible. While we are saddened to hear you had a less than satisfactory experience, we are happy to hear that you were able to find someone to come the same day. Thank you for your review.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Services Plus.Ca

HVAC, Heating, Air Conditioning, Gas, Commercial Refrigeration. Furnaces, Fireplaces, Hot Water Tanks, Air Quality, Duct Cleaning
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.
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