I will never use this company again or recommend this company to anyone. I have been getting the run around from day one. I live in a town house and was told by my landlord that I may have bed bugs because of an attached unit. Abell came into confirm but did not leave a date of return, so I had no idea when I had to have the prep work done by. When I called them and my landlord no one could give me answer....it took them 2 weeks to give me a date. This is a crazy time frame because bed bugs spread fast. When I called abell to ask questions about the prep work the person on the phone was rude and gave me different answers then the tech at my place. I have been sleeping on my couch for 2 weeks and will for another 2, until they come back for another treatment....very disappointed
- Approximate cost of services:
- $200.00
- What could this company do to improve their services?
- Any advice to offer fellow homeowners facing a similar project?
- Company Response
Hi Jennifer, thank you for the comments. We are sorry to hear you are unhappy with the recent service you were provided. There is usually a set outline for prep work but it can vary depending on each given situation. Please give us the opportunity to fix this concern by calling 1-888-949-4949. Thank you.