Centra Windows, Exteriors, Restorations

We still owe Centra $5000 and have refused to pay. Centra first response was that they will put a lien on our house. I said sure but we will see you in small claims long before we sell the house that is not we own 100%.

We had requested to have replacement windows installed. Centra has left the original aluminum frame in the house can covered over them with a sleeve system.

At no time during any ever sales conversations or discussions you mentioned that he'd be taking out the glass and put in a sleeve on top of the existing frame. Centra windows were the most expensive quotation we received and the reason why I thought Centra expensive was because of your quality, workmanship, warranty and the fact that Centra installs the windows themselves. In the end Centra have not replace the frames that are in the house. Centra did not use any stainless steel screws as you promised. you have used common plated screws to hold in the new sleeve style frames into the finished interior window frames.

We talked about the warranty the quality of the installation you mentioned that Centra uses stainless steel screws so they would not rust and told me other companies probably use regular or plated screws.

Heather and myself had phoned on separate occasions to clarify on the size of the bedroom windows. I was told there'd be approximately 0.5 inch of glass loss. We've lost 1+ inch.

The upstairs bathroom window we lost approximately 50% of the glass and now have an opening that's less than 8 inches tall. There are more square inches of plastic in the bathroom sleeve frame then there is glass.

The sealed unit by the front door according to the window quote was supposed to Artic design and safety glass. we do not receive this design on the sealed unit.

I estimate that the method of using sleeve windows over the existing frame is a lot cheaper and quicker than replacing the metal frame.
Centra should have two options for customers. 1: Replace the frame and glass and 2:Your sleeve method of just replacing the glass.

Presently 4 of the 13 windows have moisture problems. One window is worse than the original window. Here come the mould and mill dew.
Thanks Richard Grant

Jurgen and Drew replaced upstairs windows in a hundred year old house in under six hours with great finishing details, including rehanging the shades, and leaving no mess. They were completely self-sufficient and the only thing they asked was if they could use the microwave at lunch :)

Love our new colonial style patio door. When the new door was installed, the first noticeable improvement was the absence of sound...we could see the rain and windy storm outside...but could not hear it. Everything is tight and sealed and I wonder just how much heat energy we lost over the years through that drafty old, aluminum frame slider. Our installation fellow...Sam W...is a good lad. He was friendly, competent, efficient and didn’t mind all my annoying questions about the what’s and wherefores regarding the work he was doing. Hope Sam will be the install guy for our next window upgrade.

We had 5 windows replaced through centra windows. They came to our house took the measurements and showed us the products. Within a few weeks they came back to our home and installed the windows. We were changing the size of one of the windows and they built up the frame for free. We continue to be impressed with the quality of the windows and the service they provided.

Great service and quality product what makes Centra windows and doors outstanding. I dealt with Nolen Myles and was impressed with his attention to detail and ability to coordinate and accomodate our needs. His friendly approch and honesty make us to dicide easly Centra windows to do the job.
When we finally decided to replace the windows and doors in our 29 year old home, we expected greater energy efficiency and a nicer look.
Centra replace 22 windows, 1 front door 1patio doors and Furnace to our home.
James who worked on the the furnace to our home. He was knowledgeable and very friendly. Great job!
The windows installation crew Greg, Ross,and Jayme they were fantastic We were very pleased with the work they done.
The quality of windows and service was amazing. Great people, Centra Windows exceeded our expectations in every way!! The ability to easily lift the sashes out of our slider windows for cleaning is amazing!! And the patio doors are incredible - we cannot believe how easily they slide, while feeling so solid.
Our home is facing main road traffic We cannot believe the sound improvement it is comfort level.
I would highly recommend the company to anyone looking to change their windows and doors.

Meheret and Melaku
Richmond, BC

Our installers Carl McLean and Corey Vey were wonderful. They arrived on time, were friendly, the quality of their work was excellent. They made sure that everything was cleaned up after installation. They gave us instructions regarding the new windows. We love the new windows. A great product. A thank you to both of them for a job well done.

I went to a Centra Saturday morning seminar, never did I think I would be spending a weekend morning listening to a talk on windows. I am glad that I did though...
I learned so much, and realized that sometimes paying a little more for something is worth it.
Their windows arent the cheapest but the quality is quite impressive as well as the knowledge from the sales people. I was very pleased.

Many thanks to Kristian, Erik and Shiamt from Cental Window to do our home windows replacement. They are so nice and willing to help and willing to answer all our questions. And the windows are very beautiful!!

We are repeat customers. As we did years ago at our first house, we had Centra replace several windows and 1 door in the new "old" house we just bought. Joan was great in showing us their selections and explaining our options. Installers were very professional and our new windows look great!

Had leaks in the house from older compromised wooden sash windows. Mike, Sam, Tyler & Kyle did an excellent job of replacing the windows & doors, with a complete clean-up after. We are more than satisfied! Thanks for a job well-done!