Centra Windows, Exteriors, Restorations

Windows & Doors Installation & Service
Langley City BC V1M 3G1
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Abe Marte from Langley
Abe Marte from Langley
1 review Langley, BC
10/10

Screen replacement on 14 year old windows

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

Just want to drop a note of thanks to you and your staff at your Langley warehouse, particularly to Jacquie, Crystal, the lady that brought me coffee, and the gentleman that made me a new window screen, (sorry, I did not get their names).
We had Centra windows and doors installed 14 years ago, and needless to say we are very happy we did that! Last week, an incident forced me to break in to my house to gain access; lucky for me that I left my upstairs window open, and only had to pry the screen off. It was a lot more difficult to pry it off from the outside than from the inside, especially if yout were on the last 2 rungs of a ladder. I called your Langley warehouse and spoke to Crystal with regards to repair or replacement, and she told me it could be easily done. When I arrived at the warehouse, I was greeted by Jacquie, who was very accommodating and called Crystal right away. The whole process took about 20 minutes and I had a new screen made for me. When I asked how much I owed, Crystal said no worries, that I drove from Burnaby to Langley, so no charge! Wow!! I was floored!! Not only do you have excellent products, but have great service to back it up!! This says a lot about your company. I will always recommend Centra products to the people I know.
Thank you so much!

Approximate cost of services:
$7,000.00
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Company Response

Thanks so much for your great review Abe! It's always so great to hear stories of our customers being looked after long after their windows are in. If you need anything else from us in the future please don't hesitate to call! Thanks again! Erin McClelland, Marketing Assistant, Centra Windows Inc.