- Approximate cost of services:
- $12,000.00
- Company Response
Dear Jeanne,
We sincerely apologize for any inconvenience you've experienced. Although I'm not aware of any service request, it's possible we missed your call or email. For that, we're truly sorry.
We take great pride in our products and customer satisfaction. To rectify the situation, please email me directly at dom@trimbowindow.com. I'll personally ensure your issue is resolved promptly.
Thank you for reaching out. I look forward to hearing from you soon.
Sincerely
Domenic*Follow Up - Sept 21, 2024
Re: Window Issue Mentioned in Homestars Review
Hi Jeanne,
I've reviewed our 2011 records and retrieved your contact information. Upon discovering your review, we promptly reached out to you on Sept 19, 2024, at 3:26 pm.
If your contact information has changed since 2011, please email me at dom@trimbowindow.com or call our office line to my extension # 202 and I'll ensure a prompt resolution at a convenient time for you.Thank you for bringing this to our attention. I look forward to resolving the issue.