Reviews

7/10

While the installers are the best, we're not thrilled about their service calls. One window started sticking to the point of us having to force it open. Dom did come out once and fixed it, it's now sticking again.

Approximate cost of services:
$12,000.00
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Company Response

Dear Jeanne,

We sincerely apologize for any inconvenience you've experienced. Although I'm not aware of any service request, it's possible we missed your call or email. For that, we're truly sorry.

We take great pride in our products and customer satisfaction. To rectify the situation, please email me directly at dom@trimbowindow.com. I'll personally ensure your issue is resolved promptly.

Thank you for reaching out. I look forward to hearing from you soon.

Sincerely
Domenic

*Follow Up - Sept 21, 2024

Re: Window Issue Mentioned in Homestars Review

Hi Jeanne,

I've reviewed our 2011 records and retrieved your contact information. Upon discovering your review, we promptly reached out to you on Sept 19, 2024, at 3:26 pm.
If your contact information has changed since 2011, please email me at dom@trimbowindow.com or call our office line to my extension # 202 and I'll ensure a prompt resolution at a convenient time for you.

Thank you for bringing this to our attention. I look forward to resolving the issue.

Maggio Landscaping

First Review

10/10

Very professional, polite, informative & efficient. Would recommend this company and I will use them again in the future.

Approximate cost of services:
$700.00
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top art roofing ltd

First Review

10/10

Steven was came on time when promised. Very knowledgeable and professional. Excellent job and went tge extra mile. Would definitely recommend this company. They are very picticular about the work they do. Thanks Steven.

Approximate cost of services:
$40,000.00
1 of 1 people found this review helpful.
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4/10

The service technician came in a timel manner. He was very personable and friendly but it seemed he wasn't very familiar with our make & model of range. He replaced a part but it still didn't work. I wasn't impressed with his knowledge of diagnosing the problem. Will not be calling them if I need a appliance repair in the future.

Approximate cost of services:
$400.00
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the ground up

First Review

10/10

Euan and his team were very professional. They cleaned up the debris and made sure all was satisfactory. Extremely knowledgeable. I would recommend them for sure. Great to work with.

Approximate cost of services:
$500.00
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6/10

The staff are great to work with including the installers. After 2 yrs the material they used (plastic) faded to white color. It looks horrible against the doors. The window frame also started fading in the corners. I contacted Dodds and since April have been repeatedly promised they would come and it's now August.

Approximate cost of services:
$2,000.00
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Company Response

Hi Jeanne - glad we were able to come and fix your weatherstrip issue. We are working hard on getting the manufacturer to help you with the window frames as they are not under warranty! We will keep trying on your behalf!

10/10

Very professional as well as knowledgable. They are quick to address any questions or concerns. Matt is always available when you need him. Would definately recommend this company. Great job

Approximate cost of services:
$2.00
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Company Response

Hi Jeanne, Thank you very much for your review! We are very happy to work with you, and it will mean a lot to the team to hear you enjoy the work. We are here to help if there is ever anything else we can do for you! Have a great day! -Matt
Lawn Troopers
https://www.lawntroopers.com/
416-320-8491

10/10

Very professional. Would definately recommend this company. After the wind storm they were the only roofing company that kept their promise to come out and do the job. When we replace our roof, we will definately call them. They have our business. Great job.

Approximate cost of services:
$400.00
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10/10

Salesman, Angela and the installer Ryan were a real pleasure to work with. They were very attentive and listened to any of my concerns. I would definately recommend Dodds to anyone with confidence. Thanks for a great job Dodds. Jeanne Bolton, Ontario

Approximate cost of services:
$3,000.00
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Company Response

Thank you very much for this great review Jeanne. At DODDS our job is never done until you are completely satisfied and you are always the centre of our attention.

10/10

What a great selection of gardening plants, shrubs and supplies. An extensive garden ornaments. All the staff are more than willing to help and answer questions knowledgably. I would highly recondmend them to any level of gardener.

Approximate cost of services:
$100.00
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10/10

We had our smart screen, evestrough and sofit installed in 2012. They did an excellent job and were very professional. Everything was explained to us as the job progressed. The office staff as well were very courteous. I would definately recommend them.

Approximate cost of services:
$0.00
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10/10

We hired Solutions Electrical to do some minor electrical work. They were very professional and courteous. They were prompt and came when they said they would. Everything was explained to ys as the person was working on the project. I plan to recommend them whenever the opportunity arises.

Approximate cost of services:
$200.00
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Company Response

Thank You Jeanne, minor or major we strive in giving our clients exceptional service. We thank you for your review. Regards The Solutions Team.