Langley
This is one of the worst companies I have EVER dealt with. Their customer service department does not answer emails or return phone calls. It took me a month to get anyone to even talk to me, and that was only after phoning the store manager 5 times and having him look into it. Their customer service rep refused to honor their warranty on an expensive item, and instead accused me of having damaged the item, making up a ridiculous story to avoid a simple repair or replacement. He then cc'd me in on an internal reply from the president of the company, who was quite rude and dismissive.
DO NOT BUY FROM BUSYBEE TOOLS. THEIR PRODUCTS ARE JUNK AND THEY DO NOT HONOR THEIR WARRANTIES
- Approximate cost of services:
- $500.00
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