Dear Karl,
I just wanted to say thank you to you and your team for making our experience to be very positive. We have been buying windows over the last 12 years. As a young family, we couldn't afford to buy everything at once, so as we saved our pennies, we bought windows as we could. We never felt pressured to buy all the windows for the house in one shot.
I have worked with Karl B. since that initial visit. He has been transparent with the process, the product and the time frames of installation. His transparency gave us confidence. He would tell us the windows that needed to be replaced and the ones that could wait a few years. We trusted his expertise and knowledge of the products back then, just as we trust him now.
This year, we converted the majority of our windows to triple pane. The installers have been efficient, timely, and were clean; just like they say in their commercials on TV. The team at the office followed up to make sure everything went to our specifications and satisfaction. We have been very satisfied; especially since the temperature as dropped. We love the low maintenance of the vinyl windows and the warmth they bring to our home.
The long story short, I have recommended this team to our friends. I will continue to work with Supreme Windows to complete our renovations in the future. I have recommended this company to several friends and others who are looking for a quality company that backs their products and warrenty programs.
Thank you
Charlene N.