Centra Windows (Calgary)

Formerly Supreme Windows (Calgary) Inc
Windows & Doors Installation & Service
Calgary AB T2C 2X8
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Reviews by rating (past 12 months)
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Reviews for Centra Windows (Calgary)

Average customer rating:
9.6 10 (422 reviews)

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Mr & Mrs Kwas from Airdrie
Mr & Mrs Kwas from Airdrie
1 review Airdrie, AB
10/10

Window replaced and front door replacedMultiple Repeat Clients of Karl Bergen and Supreme Windows

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

Good day Karl.

Just to follow up on your request regarding Supreme windows performance---we are very pleased with the door and the window that were installed yesterday by Ryan and Dave.
They were very professional very quick in completing the job and doing a clean up after they had completed the installations. Again we are very pleased with the products and the quickness of
installing the products. It all looks great and we would not hesitate to recommend Supreme Windows.

Thanks again and have a good day.

Regards,

Bill and Cathy Kwas

Approximate cost of services:
$8,000.00
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Company Response

Thanks for your 10/10 Review.

Marion Jones from Calgary
Marion Jones from Calgary
1 review Calgary, AB
10/10

Multiple Repeat Client / Complete Home window replacement

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

Hi Karl. Happy New Year and best wishes for 2015. Finally after twice being cancelled due to extremely cold weather, the windows have been installed to perfection. The workers did a fabulous job despite the weather was minus 14.. I want to thank you for your expertise in consulting the design of these windows, as well, as those that I had done in earlier this year. Supreme Window certainly stands up to their reputation. Many thanks again to you and the Company. Marian Jones.

Approximate cost of services:
$6,000.00
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Company Response

Thanks for the positive review Marion.

Steve Fodemesi from Cochrane
Steve Fodemesi from Cochrane
1 review Cochrane, AB
10/10

Triple Low E PVC window install with Karl Bergen and Supreme Windows Calgary

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

Hi Karl,
Happy New Year and sorry for the late response – the Christmas season kept us quite busy!
We really enjoy our new Supreme windows. They are a huge improvement over our original windows in looks, performance and function. We also appreciate that you and Dave McDonald spent a considerable amount of time to make sure that our job was done right despite being a small project of only five windows. As for the installation crew, they are top-notch. I was really impressed with the quality of workmanship from Ryan, Matt and Manuel – they do excellent work – and that's coming from me, a perfectionist who isn't easily pleased! Overall, we are very happy with our decision to go with Supreme Windows and you are highly recommended in our books!
Thanks and all the best.

Steve Fodemesi

Approximate cost of services:
$6,200.00
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Company Response

Thanks Steve for your 10/10 Review. The Supreme Team really appreciates the feedback.
Gordon Supreme Sales Manager

E.Smadis from Calgary
E.Smadis from Calgary
1 review Calgary, AB
10/10

Triple glazed Kitchen Bay window system with Karl Bergen & Supreme Windows

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

Hello!
Happy New Year and thank you for the good service. I do enjoy the Bay window. The fellows who installed the Bay window were friendly, respectful and very professional. They worked hard and cleaned up after they left. I would definitely use Supreme Windows again and may do so in 2015 for some of my bedroom windows.
Best regards
Elsie Smadis

Approximate cost of services:
$4,165.00
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Company Response

Thanks for the Positive testimonial Elise!

Charlene in Calgary
Charlene in Calgary
2 reviews Calgary, AB
10/10

Multiple Repeat Client of Karl Bergen & Supreme Windows Calgary

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

Dear Karl,
I just wanted to say thank you to you and your team for making our experience to be very positive. We have been buying windows over the last 12 years. As a young family, we couldn't afford to buy everything at once, so as we saved our pennies, we bought windows as we could. We never felt pressured to buy all the windows for the house in one shot.
I have worked with Karl B. since that initial visit. He has been transparent with the process, the product and the time frames of installation. His transparency gave us confidence. He would tell us the windows that needed to be replaced and the ones that could wait a few years. We trusted his expertise and knowledge of the products back then, just as we trust him now.
This year, we converted the majority of our windows to triple pane. The installers have been efficient, timely, and were clean; just like they say in their commercials on TV. The team at the office followed up to make sure everything went to our specifications and satisfaction. We have been very satisfied; especially since the temperature as dropped. We love the low maintenance of the vinyl windows and the warmth they bring to our home.
The long story short, I have recommended this team to our friends. I will continue to work with Supreme Windows to complete our renovations in the future. I have recommended this company to several friends and others who are looking for a quality company that backs their products and warrenty programs.

Thank you

Charlene N.

Approximate cost of services:
$10,000.00
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Company Response

Charlene, thanks for the detailed positive review. We really appreciate the feedback. I am glad to hear that you are enjoying your new windows.
Gordon Sales Manager Supreme Windows

Bob Keith from Calgary
Bob Keith from Calgary
1 review Calgary, AB
10/10

Entire house + repeat client of Karl Bergen and Supreme Windows

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

Hi Karl,

This Spring was the fifth time (I believe) that I have bought windows and doors from Supreme. The initial contact with you went smoothly and you were very helpful in working with me to assist in my window selection. The 20 windows were delivered and installed on time as promised. The window installers did an excellent job and I had no complaints about their workmanship and clean-up. In fact I noted earlier to you, that the crew exhibited excellent interpersonal skills and it was a pleasure being around them for the day. The only issue I had was that one window went streaky as the film was placed on the wrong side. The follow up service with a new replacement window was completed satisfactorily.
I have been enjoying the new windows for over 7 months now.
Merry Christmas.

Bob Keith

Approximate cost of services:
$24,000.00
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Company Response

We appreciate your repeat business Bob. Thank-you for the positive review. Gordon Supreme Windows Sales Manager

Joseph Lee from Calgary
Joseph Lee from Calgary
1 review Calgary, AB
10/10

Entire house with Karl Bergen & Supreme Windows

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

Karl
Merry Xmas to you and family.
Julia and I are glad to have Supreme and especially you to install our windows. It is your working ethics, attitude, empathy and enthusiasm that makes the difference.
You work to earn the respect and trust you so well deserve. It is an example all trade/contractor should follow. Very often we the clients are taken as one time customers and once we got suck into their fancy sales pitch we are past, and ditched without any consideration.
You will go a long way Karl, maintain same ethic and attitude. You will never regret it.
Thanks for your follow up with the windows. The atrium is warmer than it ever had been, Thanks for the triple glazing. There is no water/condensate build up at the sill level yet. It is good. Overall I would rate the windows very good. It will take a few years of wear and tear to have a real honest appraisal of the product.
Best Wishes to Supreme
Joseph

Approximate cost of services:
$25,000.00
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Company Response

Thanks for the 10/10 Review Joseph!

Cliff & Gayle D'Amour from Chestermere
Cliff & Gayle D'Amour from Chestermere
1 review Chestermere, AB
10/10

Fiberglass Front Door system with Karl Bergen and Supreme Windows

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

Karl……..Please find enclosed the before and after pictures of our double doors converted to a single door with two sidelights provided by Supreme Windows. We were very pleased with your attentive service in making this transition possible after experiencing a home invasion. We are so appreciative of the timely installation of this door under a stressful situation. Your company made this experience as pleasant as possible considering it was the 19th of December and -32 on installation date. Our dealings with Supreme Windows throughout the years has always been most efficient and professional. We were also most impressed with your recommendation for the staining of the door with Artur Magaj and his company, Admiral Painting and Decorating. He was well worth the wait and took your great product and made it look even better. Working with people who take pride in their product and services do make a difference for the consumer. We look forward to future renovations with you and Supreme Windows. Many thanks for your care and concern, Clifford and Gayle D'Amour

Approximate cost of services:
$4,107.00
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Company Response

Clifford and Gayle we really appreciate your repeat business and 10/10 Review!

Jennifer T from Calgary
Jennifer T from Calgary
1 review Calgary, AB
9/10

Triple Low E windows with Karl Bergen and Supreme Windows Calgary

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

Hi Karl,
My windows are in and they are awesome!! They look great! Shawn and Ryan did an excellent job installing them. They were very thorough and on many occasions I saw them re-do things if they weren't perfect. I was very impressed with their attention to detail. I have already referred Supreme Windows to a friend who is needing a few windows.
Thanks again,
Jen

Approximate cost of services:
$12,000.00
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Company Response

Thanks for the referral Jen and the positive review.

D&E
D&E
3 reviews Calgary, AB
10/10

Multiple Repeat Clients of Karl Bergen and Supreme Windows Calgary Inc.

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

Supreme Windows Review
We had all new windows (including a Bay and Garden door) installed by Supreme Windows. We had dealt with Karl several years previously and were very impressed then, as we were this time. He is efficient, knowledgeable, and his suggestions were invaluable in helping us make our decisions. We are extremely please with the results. The quality of the windows are excellent and any minor defects were quickly rectified. Karl always responded to our queries in a timely manner and the office staff were always pleasant and obliging. Our installers (Kevin & Greg) were fantastic. We were happy with their skills and work ethics (which included cleaning up every day) and it was a pleasure to have them around. We thank the Supreme Windows team for making this renovation an enjoyable experience. We will definitely use them again. One year on, all the installed products are functioning beautifully and aesthetically, have greatly improved our home.
Dave and Eileen

Approximate cost of services:
$25,000.00
1 of 1 people found this review helpful.
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Company Response

Thanks for the glowing review Dave & Eileen!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Centra Windows (Calgary)

From window and door manufacturing, supply, and install to building envelope restorations, Centra Windows does it all. 100% Employee Owned and winner of Canada’s Best Managed Companies and Most Admired Corporate Culture, we offer custom, high-performance products backed by a truly exceptional warranty that are made right here in Alberta. Come and visit us in our Calgary, Kelowna, Victoria, Nanaimo, or Langley showrooms and see what kind of difference our high-performance windows can make.
We have 40 years of experience and our Window Geeks have saved clients millions of dollars on major projects. Our Employee Owners’ giving spirit has also allowed us to raise $2,000,000 for important causes both locally and globally through our Centra Cares Foundation.
If you have an upcoming renovation or new construction project, book your free consultation with Centra today at centra.ca and let’s make it a success together.

CATEGORIES
Windows & Doors Installation & Service
PRODUCTS
Windows, Slider Windows, Casement Windows, Awning Windows, Vinyl Windows, Window Accessories, Doors, Patio Doors, French Doors, Garden Doors, Entry Doors, Door Accessories, Energy Efficient, Security Doors, Exterior Siding
SERVICES
Window and Door Manufacturing, Supply, and Install. Building Envelope Restorations.
STYLES
Vinyl Windows. Patio, Garden, and Entry Doors.
SPECIALITIES
NAFS certified products.
WEBSITE
https://www.centrawindows.com/Calgary
YEAR ESTABLISHED
1984
NUMBER OF EMPLOYEES
68
RETURN POLICY
N/C for unused standard product.
PAYMENT METHOD
Any major credit card, cheque, debit or cash acceptable
LICENSES
COR, WCB, Energy Star, CSA and NAFS certified
MEMBERSHIPS
BBB A+ rating
LIABILITY INSURANCE
Yes
DIPLOMAS
Star Metro CommunityChoice Winner 2017, 2018, 2019
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
None
BONDED
Yes
PROJECT RATE
Varies
WRITTEN CONTRACT
Yes
WARRANTY TERMS
30 Year Transferable Warranty on Frame, Glass, and Installation.
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.