Centra Windows (Calgary)

Formerly Supreme Windows (Calgary) Inc
Windows & Doors Installation & Service
Calgary AB T2C 2X8
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94%

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Reviews for Centra Windows (Calgary)

Average customer rating:
9.6 10 (422 reviews)

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Ruby Pawliuk from Calgary
Ruby Pawliuk from Calgary
1 review Calgary, AB
10/10

Windows

We recently had all windows/frames (25) replaced in our house. The work was completed within 1 week without any issues and we are very pleased with the result. The pricing was competitive. The service Karl gave us was exceptional. I was dealing with a professional with years of knowledge & experience to share. I appreciate the patient/informed answers to all my many questions before, during and particulary after installation.

Approximate cost of services:
$25,000.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Thanks for the excellent review! Karl is an award winning consultant with years of experience in the Industry. We are pleased that you are happy with our product and service.

Mary from Calgary
Mary from Calgary
1 review Calgary, AB
10/10

window installation

Fabulous company, great installation which was quick and fast and the installers left everything neat and tidy after they were done. Quotes very easy to understand, overall this company is a 10 out of 10.

Approximate cost of services:
$3,000.00
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Company Response

Thanks for your business and the great review!

Omar from Calgary
Omar from Calgary
9 reviews Calgary, AB
10/10

Bay window and front door

I changed my bay window and front door after someone smashed the front window with a bird bath.
Dealing with supreme from the beginning to the end was great. I had the pleasure to deal with Ed (Sales) who took the measurements and gave a great advice. Installers were very professional, Ryan and Dave. As well as, dealing with the office people was easy. Supreme windows truly gave me a peace of mind. I am very satisfied with the end results and I highly recommend Supreme if you are planning a major or minor renos.

Approximate cost of services:
$7,000.00
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Any advice to offer fellow homeowners facing a similar project?
1 of 1 people found this review helpful.
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Company Response

Supreme Windows really appreciates your review of our staff and quality of our products. Thank-You...

Gareth from Calgary
Gareth from Calgary
1 review Calgary, AB
10/10

new windows

Two large windows installed one year ago. Triple glaze casement style. Windows are excellent through last winter. The installer spent the afternoon on the trim alone which was well done.

Approximate cost of services:
$7,000.00
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Company Response

Thanks for the 10/10 Review. Supreme Windows strives to ensure that our installations are Top Notch Industry leading experiences for our valued customers.
Gordon Supreme Sales Manager

Bob
Bob
2 reviews Calgary, AB
9/10

Window Replacement

This was our second window project with Supreme Windows. Many years ago we replaced windows in my parents home and the service and quality was top notch. We decided after getting a couple of quotes to use Supreme once again for our place.
Karl was very professional and explained the whole process from start to finish making my wife feel very comfortable. Ryan and his installation crew did exceptional work. The whole house inside and out was spotless you would never have known installers had been here for a couple of days.

Approximate cost of services:
$12,000.00
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Company Response

Thank -you for the great review. We are pleased that the installation was a positive experience.

Ruth Goodbody from Calgary
Ruth Goodbody from Calgary
1 review Calgary, AB
10/10

Multiple Repeat Client of Karl Bergen and Supreme Windows Calgary Inc.

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

Hello Karl!
Many thanks for your phone call, upon which I followed up by calling Supreme Windows and making telephone payment!
Just thought I would send a note of appreciation for the years of service you have provided to us.
I believe this is the third series of jobs in which you have offered your expertise in
1. meeting at our home(s) to offering measurements and a quote
2. having your team expertly install the requested windows
3. followed up with care on the above jobs
For each of these jobs it has been a pleasure to work with you and your team, Karl!
In every instance, the building site was left with new windows/doors - all debris removed, and all areas clean and tidy.
Your honest, practical, and insightful advice has helped us in making the correct decisions for each of the windows and doors in question. I have relied on your expertise, and you, your team, and the quality of Supreme Windows have never disappointed!
I'm hoping that - in the future - I will be able to rely on you again!
Please forward this email to your superiors - and if needed - as a testimonial of your quality services and products!

With kind regards,

...until next time!

Ruth and Quentin Goodbody

Approximate cost of services:
$6,000.00
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Company Response

Ruth and Quentin, Thanks for the wonderful review! Karl is an Excellent Renovation Consultant and Designer. We appreciate your repeat business and positive testimonials.
Gordon Sales Manager Supreme Windows

Ellis a from Calgary
Ellis a from Calgary
1 review Calgary, AB
10/10

Windows

Ed Jenson was my consultant.
Excellent, professional manner. A company that pushes their other services creates a 'red flag' for me, there was no up selling of any of their other services.
This project of changing windows from the old 1950s storm windows was done in winter on a rental property and none of my tenants complained.
Ed Jenson has worked with me many times even after a break in I suffered and will be on my contacts list permanently.

Approximate cost of services:
$20,000.00
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Company Response

Thanks for the positive review. Ed really prides himself in providing a positive business experience for his customers. We appreciate your repeat business!

Joe Walchuk from Calgary
Joe Walchuk from Calgary
1 review Calgary, AB
10/10

Window replacement 16 windows

We had our main level windows replaced, 16 in all, 2 weeks ago. Les did the original measurements and estimate last fall and came out with the crew in January & volunteered to romove our interior shutters, 12 in all. We were very pleased as we were uncertain if we could do it ourselves. Matt & Ryan did the removal of the old windows and the installation of the new ones. We were very pleased with the care and caution shown by the crew. We have an ivy covered kitchen bay window and were surprised with the care shown to cause minimal distruption. They cleaned each work area extremely well which required no follow-up cleaning on our part. Les returned on his own time and hung the interior shutters. An excellent job and we would highly recommend.

Approximate cost of services:
$16,000.00
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Company Response

Thanks for the 10/10 review! Les strives to ensure that his customers are provided with excellent service. Thanks for your Business and Testimonial. Gordon - Sales Manager Supreme Windows

Lorraine from Calgary
Lorraine from Calgary
4 reviews Calgary, AB
10/10

windows and door

The best service and product ever! Karl is a true professional and helped with design and product/installation knowledge. I've had the windows and door for over 10 years and I couldn't be happier

Approximate cost of services:
$7,000.00
1 of 1 people found this review helpful.
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Company Response

Thanks for the testimonial!

Johannes denBoer from Calgary
Johannes denBoer from Calgary
1 review Calgary, AB
10/10

Triple Low E windows and Patio doors with Karl Bergen and Supreme Windows

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

Karl,

I think it is fair to say that our experience with replacing all doors and windows by Supreme Windows has been a very positive one. Starting with your “estimating visit”, which was very informative in all aspects, followed by your detailed quote, you gave us every bit of information we needed.

The windows and doors themselves are great and entirely according to the fabrication specifications your company advertises. We are very pleased with them.

Regardless of how pleased we are with the results, I have to say that we have been very impressed with your installation people. Ken Haskin and his team did not have the easiest time of the year to do their job (lots if snow on the ground both in front and in the back), but they managed to do their job without making a mess of the house. They covered the carpet with walking strips, they had both inside and outside shoes -in order to avoid bringing melting snow into the house- and were forever changing shoes. Taking everything into account they did a thoroughly professional job of the installation. When they found a severely rotted floorboard under the patio door to the deck, they completely replaced that board before installing the new door. The carpentry of framing the new units inside is excellent as well, providing an overall professional job.

We are equally pleased with your recommendation of Admiral Painting for staining and varnishing the woodwork inside. Again, a thoroughly professional job completed with a minimum of fuss. In addition, they did an outstanding job of re-installing the blinds, both Venetian and Verticals, when Ram Cleaning declined to do so. They even hung the draperies (which I had counted on doing myself) without even asking.

Needless to say that we are thoroughly pleased with the whole experience and will not hesitate to recommend you, your company and the above mentioned contractors to anyone interested.

Johannes (Hans) den Boer

Approximate cost of services:
$14,000.00
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Company Response

Thanks for the detailed review Johannes! As a local manufacturer, we really appreciate the feedback. Enjoy your new windows and doors!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Centra Windows (Calgary)

From window and door manufacturing, supply, and install to building envelope restorations, Centra Windows does it all. 100% Employee Owned and winner of Canada’s Best Managed Companies and Most Admired Corporate Culture, we offer custom, high-performance products backed by a truly exceptional warranty that are made right here in Alberta. Come and visit us in our Calgary, Kelowna, Victoria, Nanaimo, or Langley showrooms and see what kind of difference our high-performance windows can make.
We have 40 years of experience and our Window Geeks have saved clients millions of dollars on major projects. Our Employee Owners’ giving spirit has also allowed us to raise $2,000,000 for important causes both locally and globally through our Centra Cares Foundation.
If you have an upcoming renovation or new construction project, book your free consultation with Centra today at centra.ca and let’s make it a success together.

CATEGORIES
Windows & Doors Installation & Service
PRODUCTS
Windows, Slider Windows, Casement Windows, Awning Windows, Vinyl Windows, Window Accessories, Doors, Patio Doors, French Doors, Garden Doors, Entry Doors, Door Accessories, Energy Efficient, Security Doors, Exterior Siding
SERVICES
Window and Door Manufacturing, Supply, and Install. Building Envelope Restorations.
STYLES
Vinyl Windows. Patio, Garden, and Entry Doors.
SPECIALITIES
NAFS certified products.
WEBSITE
https://www.centrawindows.com/Calgary
YEAR ESTABLISHED
1984
NUMBER OF EMPLOYEES
68
RETURN POLICY
N/C for unused standard product.
PAYMENT METHOD
Any major credit card, cheque, debit or cash acceptable
LICENSES
COR, WCB, Energy Star, CSA and NAFS certified
MEMBERSHIPS
BBB A+ rating
LIABILITY INSURANCE
Yes
DIPLOMAS
Star Metro CommunityChoice Winner 2017, 2018, 2019
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
None
BONDED
Yes
PROJECT RATE
Varies
WRITTEN CONTRACT
Yes
WARRANTY TERMS
30 Year Transferable Warranty on Frame, Glass, and Installation.
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.