Charlene in Calgary

Dear Karl, I just wanted to say thank you to you and your team for making our experience to be very positive. We have been buying windows over the last 12 years. As a young family, we couldn't afford to buy everything at once, so as we saved our pennies, we bought windows as we could. We never felt pressured to buy all the windows for the house in one shot. I have worked with Karl B. since that initial visit. He has been transparent with the process, the product and the time frames of installation. His transparency gave us confidence. He would tell us the windows that needed to be replaced and the ones that could wait a few years. We trusted his expertise and knowledge of the products back then, just as we trust him now. This year, we converted the majority of our windows to triple pane. The installers have been efficient, timely, and were clean; just like they say in their commercials on TV. The team at the office followed up to make sure everything went to our specifications and satisfaction. We have been very satisfied; especially since the temperature as dropped. We love the low maintenance of the vinyl windows and the warmth they bring to our home. The long story short, I have recommended this team to our friends. I will continue to work with Supreme Windows to complete our renovations in the future. I have recommended this company to several friends and others who are looking for a quality company that backs their products and warrenty programs. Thank you Charlene N.

I have been a client of Supreme Windows for almost 8 years after interviewing 10 different companies at the time. Every couple of years we would update our current windows with triple pane. I have full confidence in the workmanship and quality of their product. The last set of windows we had changed was during the spring of 2010. I did notice the quality of the product had improved; the price was equitable to many other companies. To be honest, when I have found a company that provides personal service, high standards of producing quality products and a consultant that can answer questions without giving me the run around or a pat answer, they have my business for years to come. Karl Bergen is a honest, knowledgeable consultant that came to the house and indicated to us which windows needed to be replaced secondary to rot. He indicated that the other windows didn’t need to be replaced at that time. A lot of other companies would have tried to push for full replacement of the remainder of the windows even thought they didn’t need to be done. For that, I am a loyal customer. The last work crew that came in removed and replaced two windows in 3 hours. For me that is a tremendous feat. As my husband is extremely handy, he would never attempt to replace windows as it is very time consuming and difficult if you do not know what you are doing. The team came in, were extremely professional, confident, courteous and quiet. There was no shouting or arguing with each other. When they were finished, they vacuumed up the mess and even replaced the curtain rods for me. I have heard from friends of ours, that other companies are messy, rude, don’t do the approved work to code and take to long to complete the job. Our lives are very busy and time management is at a premium. I would and have highly recommended others to Supreme Windows and to talk with Karl Bergen for all of the replacement issues. We still have windows to replace in the future. We will be contacting them again. Thank you. Charlene