Great windows BUT after 10 years the paint colour on the windows changed
We loved our windows installed by Supreme Windows in Mississauga. However during 10+ years the paint color on the windows has changed from the capping color, can actually be wiped off! From Sandalwood to PINK!!! Their window supplier will not even come to look at them...Please contact me to see how awful this is. I cannot tell you how hideous this looks. I never wanted PINK windows but I am stuck with them. Again windows are great but paint color has changed and looks absolutely terrible. Do not purchase from them! George from Supreme came to look at them and definitely saw the problem and took pictures of the windows and of the color that we wiped off on a cloth! He agrees there is an issue but says we need to contact the window supplier ourselves. He even alluded to the fact that he might not be able to use this supplier anymore!!! Would be interesting to know if he still is. These windows are out of warranty but this color change did not happen overnight....it has been going on and is now just SO noticeable...I've never seen any one else have windows that look like this. Perhaps if the capping had changed color as well it wouldn't be so noticeable! We went with a reputable company and have great windows but AWFUL color. Contact me!
Please contact me to come and see these awful PINK windows before you ever purchase from Supreme Windows. I have been patient and waited for someone to do something and they haven't so I'm posting this review....and looking for their signs to warn people. I don't want anyone else to have PINK windows 10+ years down the road!
- Approximate cost of services:
- $15,000.00
- Company Response
These windows were installed on June 18, 2003 through us and were manufactured by Euro Vinyl. Esther reported her windows had changed colour in September of 2015. We went to visit Esther to see the windows and agreed that the paint had changed colour over time and did not match the capping anymore. We contacted the manufacturer and were told that these windows were considered to be out of warranty since they were purchased more than 10 years previously, therefore they were not willing to replace them. This was an unfortunate situation, however this is no longer a known issue with the current lineup of products that we provide.