Trico Homes Inc

March 19,2014 Brooks
Our home was a spec home, so we had no input on the actual design & upgrades, we loved our home from the first time we seen it. We were very satisfied with how we were treated. Neil Donnelly, the area sales manager for Trico Homes in Cimarron, Okotoks was a pleasure to work with. Neil was very patient, knowledgeable and accommodating while he helped us through the whole house purchasing procedure. Anytime we had a question, he was more than willing to help us. Our walk through was done in a very friendly & professional manner. Khurram at Coast Wholesale Appliances was very knowledgeable & friendly to work with. To summarize our experience with Trico Homes; if you want a company that is competent, reliable & stands by their word, then Trico Homes is the builder for you.

We built in HillCrest Airdrie. We've been fortunate to have the Service/Warranty of Yasmina and Don handling our file. Yasmina has usually responded within 24 hours and Don has always been respectful or our schedule and circumstances. Don has a wealth of knowledge when it comes to house building and the whole process. He explains things well giving how to do maintenance and why certain events happen. They have been great at getting issues we've seen fixed or explained in a short period of time. The building process and pre-possession had some frustrating and disappointing things happen. We were concerned that would continue with the Service/Warranty. We were pleasantly surprised that our concerns were addressed with the Service/Warranty team. Our review would have been a 10 out of 10 if this Service team were the only ones you had to deal with in the building of a house with Trico.

We purchased our new home about one year ago. Over the past year we have been very satisfied and have taken friends to visit the show homes.

That does not mean we have not had issues. On several occasions we have called Trico and had them come to the home to fix, cupboards, hot water for the main tube, and several other things. I have been completely satisfied with their response and have asked Trico on several occasion to come over and explain how things work, such as heating in the winter, how to set the thermostat. Again on each occasion them were very helpful and up front with us. I feel that Trico should be honoured to have the workman ship they have shown to us.

I have check our heating bill with my previous home and I am very happy. My old home was smaller and the heating bill was much higher. I have found that our utilities are the same or less then our past home.

We enjoy our new home and have friends over for dinner, they also are impressed with the home and the open area we have. We would recommend Trico Homes to any one.

Randy and Meining

Trico was amazing to work with when building our first home. All the sales staff (Erin, Suzie, Jamie, Jolene) were so knowledgeable, professional and personable! They answered all our questions in a timely manner and were always there when we had any concerns. They allowed us to make modifications and explained the entire process of home buying and building to ensure we were getting what we wanted when building our dream home! The construction staff were amazing; such hard and diligent workers. Peter is one of the hardest workers I've ever met!! You can tell he is really proud of what he does and always puts in the extra time and effort to provide quality work. Thank you to everyone, such a positive experience! :)

First house ever built, what a fantastic experience, great sales team and the construction team wow, Trico should feel proud of the service their construction crew delivered and if there is anything they can do post construction no issue is too small. To us they really are the best of the best and would recommend to all and defiantly build next time with them.

Last year, we bought a spec-home in the community of Montreux, Calgary. Being first-time new home buyers, we initially went in with some level of uncertainty on the actual design and upgrade possibilities, etc.. From the beginning, the experience couldn't have been handled better. Hal P., (area sales manager), was always on top of things and helped us to understand the process from beginning to end. The materials used were very high-end and the finishing on this house was very professionally done. We continue to be impressed by our very unique home design - the one of its kind in Calgary. We just had our 250 day inspection; only a few minor glitches i.e. some nail pops and a cupboard door that needed adjusting. Anytime there has been an issue with the home (the few have been minor), we received a quick reply from Yasmina R. and with the help of Don W., things were resolved quickly and most professionally.
We are very happy with our Trico home and would encourage anyone looking to have a home built, to visit a Trico show home and see for themselves, the quality work that this builder can do!

We are extremely satisfied and happy with Trico Homes. It was our first time building a new house (the Rowan) in Nolan Hill. Our possession date was on time, as scheduled, on January 30,2014.The work was done with high quality and to our complete satisfaction. Trico Homes gave us a tablet which was updated on regular basis and it was easy to keep on track with the building process from my work (up North). Ted Tam , the Area Sales Manager was very friendly, knowledgeable and professional. Our questions were answered fast and efficient. Thank you as well to Shane the site super and Sarah at the Design Centre. The warranty team was also very friendly on the phone and have been scheduling trades to deal with small things to make them perfect and to our satisfaction. We only have nice and good things to say about Trico Homes. If we were to build again we will choose Trico and also we will recommend Trico to our friends and family. Thank you Trico Homes.
Dirk and Cristina

We came across a newspaper add for "Legacy" and decided to check it out immediately. Great location, ammentities and builders.

From the get-go, the customer service / sales experience with Trico has been fantastic.

Both Erin and Carmen representing "Legacy" have been incredible to work with.

They are very pleasant, prompt and knowledgeable. They make a great team assisting the Trico customers of Legacy.

Chris, the construction manager, is knowledgeable, resourceful and honest. The home-build process has been stress-free.

My recommendation, if you're looking to purchase new, check out Legacy. Trico has been great to work with and they build great homes.

Our home was a spec home so we had no input on the actual design and upgrades but after possession, we were very satisfied and almost everything except for a few minor touch ups. That is why I recommend trico for new home buyers. We were also very pleased with the sales staff, they are very knowledgeable and very helpful.

I have had nothing but positive experiences with Trico homes in terms of their new home warranty. Anytime there has been an issue with the home I have received a quick reply from Yasmina and had the issue resolved as soon as she can.
They have always tried to be accommodating and respectful towards us. We have had very few warranty issues and anything that has come up has been addressed and resolved to our satisfaction. I am very pleased with Trico in terms of the quality of the home, the layout and style of the home, and their high level of customer service. They take pride in what they do and take any negative customer feedback very seriously. As a customer it makes me feel valued and that my needs are their priority.