Wilsons Security

I am saying it is not a good company. I never met a company that provided a service so poorly. They tell you things that sound good just to get you as a customer. For example 1 of there employees came out and told us the previous installer did not do it right. If we join them they will come out and hide the cameras wires so there not so exposed to the weather or to easy to access to cut. Well guess what all 6 cameras wires are exposed. Then I could go on about the installation but I won't. Anyways there was a few things that were unsatisfactory. I do not wish to talk to anyone out the office that the work was done by. I also do not wish to talk to Zoe. I gave my brother permission to talk to them on the matter they refused to do so.

Our alarm equipment required some updating as it was over 15 years old. Mark was excellent from start to finish!
very conscientious , patient , as well as knowledgeable about your product.
Mark was a great worker and he even changed to slippers at the door! MUCH APPRECIATED AND A NICE TOUCH!!!

Wilsons did not properly install my wired motion sensor (sensor was shorted) and as a result the alarm was triggered and I received a fine for the false alarm. When I asked for a quote on a basic camera system they quoted me nearly 2000$. Also, I don't recall any mention of a one year contract and when I decided to opt out and go to Eastlink they told me I was bound to a 1 year contract even though I paid for the equipment upfront. Why would you bind someone to a contract for basic monitoring as part of a takeover of an existing system?

Great service. Reasonable equipment cost (similar equipment and cost to other local companies) but lowest monitoring cost. Equipment has been very reliable. The couple of times we accidentally triggered the alarm got a call right away to verify our password. Happy.

Wilson's supplied all the material at a good price and was available to give advice anytime it was needed. When the equpt. Was installed they arrived and comissioned it with a friendly service.