Dufresne Furniture & Appliances Winnipeg Nairn Avenue

Picked up leather accent chair from their distribution centre. When I opened the packaging (plastic wrapping) there was significant damage to the chair base, the swivel mechanism, and tears in the material. Despite calling within 30 minutes, Dufresne won't take back the chair without charging me a 10% restocking fee, they want to "try and repair it" instead. I spoke to 3 different people and they refuse to bend on this. I refuse to keep a damaged chair and will never shop with this retailer again.

The sales person is knowledgeable on the product & made the purchase very clear and we were not disappointed, I would recommend the store, also the receptionist is very helpful with additional information!

Attended the Store , Nicely greeted offered directions
Completed the Order - Paid ...and then a 5 minute drive to the warehouse.. 15 minutes driving home with the purchase .. 100%

Delivery went smooth, delivery guys were professional and they came all the way to Carmen to bring me my new fridge and took away my old one!! I will buy again from Dufresne they are wonderful thanks!!

Friendly and effective staff. I was more than satisfied.
I have been customer at Dufresne for many years. I will shop there in the future.

Was quick and painless. Staff was great and was accomidating. The set up for the install was also easy for the appointment

Meni was very helpful and very pleasant to deal with
Got us the best price overall Would definitely go back for all other appliance needs

Great staff great customer service fast reliable and great deals honestly have bought four beds and have no complaints about any of them

Very good service at the store. At the pickup desk the guy was not engaging or friendly but we did get our mattress after not to long of a time.

We always have great service at Dufresne. We have purchased a bed and two appliances and will return again. No hard sell, no hassle, reasonable pricing, calm and friendly atmosphere, attentive and informative service. Quick delivery. Our go to place for these big purchases.