Windows for new house build. Poorly designed window screens
Use their window in new house build. Window great but screens poor designed. Large gaps between the window frame and screen frame allowed mosquitoes, moths, spider, etc in easily. Their solution: a roll of foam tape that I had to apply to the entire perimeter of the screen. Still didn't work. Less bugs got in but still got in. Sylvia (customer service) gave the following excuses: "Screens are not designed to keep little bugs out" "You must live in a remote area with lots of bugs" "The foam tape worked for other customers" "The cost to ship you the screens will be high" "Oh, you have a truck to pick them up? BUT you'll have to give back the old screens and wait around 2-3hrs while we get your screens together" In the end my builder got them make all new screens after much fighting. The new screens fit better but still require foam tape but only at the top of the screen. Use these windows if you live in an urban area or never open your windows in the summer.
- Approximate cost of services:
- $20,000.00