Canadian Appliance Source

Appliance Retailers
Toronto ON M9W 1B6
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80%(8 reviews)
92%(12 reviews)
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HomeStars
Appliance Retailers
Canadian Appliance Source
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86%

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Reviews by rating (past 12 months)

Reviews for Canadian Appliance Source

Average customer rating:
8.6 10 (5088 reviews)

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FB from Ottawa
FB from Ottawa
1 review Ottawa, ON
10/10

Dishwasher

Cdn Appliance Source was recommended to me and I am happy I went. Alex was very helpful, I was able to buy an excellent machine, price was great, and received it the next day! Super service and quality with fair prices. Happy to recommend again!

Approximate cost of services:
$1,100.00
What could this company do to improve their services?
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Company Response

Hello, thank you very much for your feedback. We are happy that you were provided with the best possible service.

Thank you kindly,

CAS

Patrick Lavallee from Gatineau
Patrick Lavallee from Gatineau
1 review Ottawa, ON
10/10

dishwasher purchase

My recent purchase of a dishwasher went really well with CAS in Ottawa. Not only do they give exceptional deals but the service was good as well. The salesman Peter was very patient and helpful when I was experiencing some difficulty with my computer. All in all CAS was good experience for me. I got a great deal on my dishwasher and the service was exceptional as well.

Approximate cost of services:
$1,496.24
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Company Response

Hello, thank you very much for your feedback. We are happy that you were provided with the best possible service.

Thank you kindly,

CAS

kelly from Ottawa
kelly from Ottawa
1 review Ottawa, ON
10/10

kitchen reno

I recently bought appliances for my kitchen and dealt with Morgan in the Ottawa location. He gave me great service and was very knowledgeable about all the brands and differences between them. I would recommend going to see him if you need appliances.

Approximate cost of services:
$5,000.00
What could this company do to improve their services?
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Company Response

Dear Customer,

Thank you for your wonderful feedback!

Thank you for choosing CAS as your appliance retailer!

Kind Regards,

JC from Kemptville
JC from Kemptville
1 review Kemptville, ON
10/10

new washer and dryer

after choosing another appliance store, we were told about CAS and found their service to be excellent, the salesperson (Alex Polak) to be very knowledgeable and the product pricing well below competitors in the same area.

Approximate cost of services:
$1,900.00
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Company Response

Dear Customer,

Thank you for your wonderful feedback!

Thank you for choosing CAS as your appliance retailer!

Kind Regards,

Sidhu from Toronto
Sidhu from Toronto
1 review Toronto, ON
10/10

Aj and Katelyn

AJ was extremely cooperative and friendly, he helped us to select the best product & was also extremely competent in dealing with replacement. We would definitely like recommend Canadian Appliance Store and its professional sales team especially AJ.
Thanks,
Sidhu!!!

Approximate cost of services:
$6,000.00
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Company Response

Dear Customer,

Thank you for your wonderful feedback!

Thank you for choosing CAS as your appliance retailer!

Kind Regards,

Donald MUNRO from Ottawa
Donald MUNRO from Ottawa
2 reviews Ottawa, ON
10/10

Fridge & Freezer Purchase

I recently purchased a particular Fridge and Freezer from the Ottawa Store,That I had my eye on it for quite a while. Salesman was Peter Worth . He was upfront and honest , got me a great deal and was very accomodating. In and out in 20 min...Great Service..Great Price...

Approximate cost of services:
$3,000.00
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Company Response

Dear Customer,
Thank you so much for your kind words, We really appreciate you taking the time out to share your experience with us. We look forward to working with you again in the future!

Kind regards
CAS

Lorimer from Etobicoke
Lorimer from Etobicoke
1 review Toronto, ON
0/10

Dishwasher

CAS offers very reasonable prices, however, sometimes you get what you pay for. We utilized their delivery service and received the dishwasher within a reasonable time, however, it was shipped with a broken drainage hose. Now CAS is acknowledging the issue but doing nothing to address it. I have been left with a damaged dishwasher sitting in the middle of my kitchen. They take a long time to respond to calls or e-mails. The after sale service is very poor.

Approximate cost of services:
$1,500.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
1 of 1 people found this review helpful.
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TIGER from ??????????
TIGER from ??????????
3 reviews Oakville, ON
0/10

OTR MICROWAVE

I has never had such a worst experience in my life until I shopped in CAS Mississauga store.

The sales person Preet sold me a KitchenAid OTR microwave this morning , However after one hour when I back to store and told him i would like to cancel the order and get money back. His smiling face was gone and declined my request ---- It is really shocking as I never thought I had no right to change my purchasing decision.

His excuse was a term hidden in invoice term ,which was printed out after payment : " A 25%cancellation fee be applied regardless any reason" .

I tried to argue that he should have high lighted this term to me before I made up decision , but he just declined and tried to push me away.

This is whole terrible story I had this morning . Never trust this store, never buy anything from them.

Approximate cost of services:
$740.00
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1 of 1 people found this review helpful.
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Rajan  from Saint Catharines
Rajan from Saint Catharines
1 review Saint Catharines, ON
10/10

Appliances purchase

We recently bought our Appliances for our Rental property in St. Catherine from Ravi at Cartwright store.
He put together a very competitive package which saved us a lot smooth and timely delivery and real good prices.
we will definitely go back to this store for our future Purchases.

Approximate cost of services:
$5,000.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
0 of 1 people found this review helpful.
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Company Response

Dear Customer,
Thank you so much for your kind words, We really appreciate you taking the time out to share your experience with us. We look forward to working with you again in the future!

Kind regards
CAS

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Canadian Appliance Source

With well over hundreds of household appliances shipped daily, fully stocked showroom, and a mega warehouse to keep our inventory fully stocked, we are currently one of the largest retail suppliers of household appliance throughout Canada. Our success has been built on a simple principle: take care of every customer ...
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.
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