Canadian Appliance Source

I was unable to install the expensive induction cooktop I purchased because of an electrical issue. This company wanted to charge me a 25% re-stocking fee. I purchased a less expensive basic cooktop that matched my electrical service and suddenly the re-stocking fee was $165. So a $550 cooktop cost me $700, and they have the cooktop I returned back in their hands. It felt like extortion. Do not buy here. Price match and buy from a reputable appliance dealer. They will never get my business again. Don't believe the A+ BBB reading. Read the complaints and understand that BBB does not investigate issues like this as they complied with their reprehensible policy.

I came in looking for appliances for my kitchen. Was very pleased to be served by AJ. He guided us in the right direction and was very informative and helpful. It was a great experience and I will definitely be recommending to my friends and family. Thank you so much AJ!!! You were amazing

We were looking for a Washer, Dryer, & Hood Fan. Morgan Sutherland listened to our needs and quickly found us a solution within our budget. Completely satisfied with the service we received. Would highly recommend.

Gary Moskalyk from Canadian Appliance Source in Ottawa (Merivale Road) was extremely helpful in suggesting our kitchen appliances. He answered our many questions and got us the best models at the best price. Top quality customer service! Thanks again Gary!!!

I got excellent service from Morgan from the Ottawa store. He answered my questions, found me a better price on most of the items I was considering, and was helpful in figuring out delivery options. He wasn't pushy and was knowledgeable about his products. Most importantly, when there was an issue with the first range, I was able to quickly reach him by phone to resolve the issue. Three days later a new range was delivered and exchanged for the first one, no charge. I was very satisfied with the level of service.

Mathieu Laquerre was very helpful. My husband came to CAS with a ton of questions about a gas range and he was knowledgeable and we never felt pressured. He was available at any time either through e-mail or phone to answer our questions. We are thrilled with our new range and with the service we received.

I went to different known major appliance stores shopping for high end appliances and Canadian Appliance Source (Mississauga) gave me the best price. I just want to thank Gladwyn, for his knowledge, patience and taking the time in answering my questions on the phone and emails. Not surprisingly, Gladwyn also quoted me the best price when I was looking for a Napoleon BBQ. My sister and daughter also ended up buying bbqs from him. I also want to thank Mario and Andrew who delivered all the appliances and the BBQ in excellent condition. They were careful and gave me advice on how to move the 42" fridge so it won't tip.
To Gladwyn, Andrew and Mario, thank you for your professionalism. Your selfless work is worthy of acknowledgement.

We had to buy all new appliances for our new family home. Gary listened to our needs and with his knowledge and professionalism: we wasted no time ! Quick and easy delivery. Appliances were exactly what we wanted and needed in our price range. Could not ask for better service or prices.

This was our first visit and purchase from CAS, Merivale Road. Our sales associate Alex Polak was exceptionally helpful, very knowledgeable, and patient. He made our choice painless. Got the best price in town.
The delivery staff Mike and Drew were very friendly, punctual, efficient, and were very careful with moving the stove, the best all around service we have ever received! Thank you very much and we will come back to CAS.

Gary was a great to me when I needed help picking out appliances. He did not pressure me in to buying he gave me great advice and knew his products very well. Thanks agian