A1 Chesney Service Experts

Heating & Air Conditioning
Calgary AB T2H 2S6
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Heating & Air Conditioning
A1 Chesney Service Experts
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78%

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Reviews by rating (past 12 months)

Reviews for A1 Chesney Service Experts

Average customer rating:
8.8 10 (167 reviews)

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Pam proctor from Calgary
Pam proctor from Calgary
2 reviews Calgary, AB
10/10

Humidifier service

George came out to look at my steam humidifiers. He was THE GREATEAT TECHNICIAN that I have EVER met! Knowledgeable and friendly. This man is the best! I will call A1 for all of my HVAC needs from now on.

Approximate cost of services:
$119.00
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Company Response

We love receiving feedback for the team and appreciate this great review for George!

Private User
Private User
Private User reviews Calgary, AB
4/10

Furnace not working

I just wish the repairman fixed the furnace but he didn't have the parts! Probably not the repairman's fault but i felt unsatisfied when he left because time is of the essence when the house is cold.

Approximate cost of services:
$100.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

We apologize that we were not prepared with the parts for your system and we'd appreciate the opportunity to make it right. Please contact us at CustomerService@ServiceExperts.com with your full name, address, and phone number so we can follow up with you and make sure everything is working correctly for your now. We look forward to hearing from you.

Private User
Private User
Private User reviews Calgary, AB
1/10

Suggested I buy a new furnace before even looking at the problem

Furnace was clanking on a cold day, so after reading positive reviews, I called A1 Chesney's for service. The technician had not even been in the furnace room for more than a few seconds before he said, "this is an old furnace, you need a new one." I asked him to please examine the furnace before suggesting I buy a new one. After a very quick look under the panel, he told me the bearing was broken, and that it couldn't be fixed, and I would need to get a new furnace (and that they have "payment plans" if money was an issue). I asked him if he could please see if the part was available, and he said no he would not, they do not make parts for these "old" furnaces anymore. Immediately after he left, I phoned another company, and not only did they have the part, they offered to come out and fix the furnace for me, or suggested I bring in the bearing and they could repair for me in house. I will never use or recommend A1 Chesney's. I paid $100 for a service call with no investigation of the problem, no willingness to locate the part, and was twice told that I need a new furnace in under a few minutes. Furnace part has since been repaired for a few dollars, and runs perfectly fine, and I was told to never replace an older model Lennox furnace, as they will run for life with good care.

Approximate cost of services:
$100.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

We would like to address your concerns and answer any questions. Please contact us at CustomerService@ServiceExperts.com with your full name, address, and phone number so we can have the General Manager give you a call. We look forward to hearing from you.

Private User
Private User
Private User reviews Calgary, AB
10/10

Same day furnace repair

Highly satisfied with the experience. Reuel came in the same day i requested a visit, fixed our furnace, cleaned it throughout, made recommendations about how to avoid the problem in the future, replaced humidifier filter upon my request after discovering it was dusty. The company itself was professional, gave me a call 15 min before Reuel came, receipt printout was professionally done, not on a napkin like many service companies.

Approximate cost of services:
$250.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

We are happy to hear that Reuel was able to come out and get you taken care of so quickly. We appreciate you choosing A1 Chesney Service Experts for your heating and cooling needs and we look forward to continue working with you!

Allan
Allan
2 reviews Calgary, AB
10/10

Furnace maintenance

Had A1 Chesney complete a tune-up/inspection. The technician, Sami, was very polite and courteous. He told me the furnace was in good shape, but needed some cleaning. He proceeded to do a great job in removing a whole lot of dust that accumulated over the years since I had the furnace last tuned up. I really appreciated his professional attitude and honesty on the call.

Approximate cost of services:
$140.00
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Company Response

Thank you for taking the time to write this wonderful review! We are happy to hear that you were pleased with Sami's work and service and we look forward to continue working with you!

Private User
Private User
Private User reviews Calgary, AB
0/10

A/C & Furnace Tune-up

Was a regular customer for 5 years. Could only get 2 separate app.'s with 2 different tech's. 1st tech came & said he could do both tune-ups & would only take half hour each. Left him to do his job. 4 days later, after having trouble breathing (mild asthma) I checked furnace & no filter in place and loose screws where filter slides in place! My high quality filter & Chesney cheap one left resting on ledge. Skimpy notes on receipt about what was actually done.

Approximate cost of services:
$250.00
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Company Response

We are so sorry for your experience and have escalated this to our General Manager. We'd like to know more about your situation if you could please contact us at CustomerService@ServiceExperts.com with your name, phone, and address. We look forward to hearing from you.

Melanie in Calgary
Melanie in Calgary
2 reviews Calgary, AB
10/10

Hot Water Heater replacement

A1 Chesney is our #1 preferred supplier for our home heating and air conditioning. The staff are very knowledgeable, the products excellent and the prices fair. Sami installed our new hot water heater and was very professional and excellent at showing us how everything works and what we need to look out for when monitoring the heat levels, ensuring the soft water softener is working as it should. The price is much cheaper than we had expected as we were given wrong information and pricing from a competitor whom we will no longer work with. Definitely recommend A1 Chesney and are happy we have their "Plus Maintenance Agreement", it saved us 15% off today!

Approximate cost of services:
$1,400.00
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Company Response

Thank you for this wonderful review! We appreciate your business and hope you're staying cool in this summer heat!

JH in Toronto
JH in Toronto
1 review Calgary, AB
10/10

replaced motor controller

upper AC furnace went down. Called and had new controller in next business day. On timer and appt made quickly. Problem quickly identified. Worked well once installed. No problems encountered

Approximate cost of services:
$1,100.00
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Company Response

We are happy to hear that the team was able to get you taken care of so quickly and we appreciate your business!

Furance in Calgary
Furance in Calgary
1 review Calgary, AB
10/10

new Furnace installed

The name Chesney means a lot to me, I have dealt with the original owner from back in the the 70's. The original owner took out the old Furnace and put in a new one and told me to come and pay for the new one when I could. Now 40 years later the same incident as repeated it's self, and Tyler and Kyle who were very knowledgeable installation the new Furnace,They calm all my fears regarding the technicality of this Furnace.They also reassured me, that I was in good hands and I was getting the best Furnace that was out there.

Approximate cost of services:
$7,189.00
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Company Response

We can't thank you enough for being such a loyal customer over the past 40 years. We truly appreciate your business and are thrilled to hear that the team continues to provide you great work and service. We look forward to continue working with you!

Private User
Private User
Private User reviews Calgary, AB
10/10

Installed Air Conditioner

Tyler E and Kyle came to our home and installed our air conditioner.
They were very professional, and we were very pleased with the install. Phoned ahead, arrived on time, and completed the install. We were very pleased. Thank you A1 Chesney.

Approximate cost of services:
$5,000.00
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Company Response

Thank you for taking the time to write this review. We are happy to hear you were satisfied with the service Tyler and Kyle provided and we appreciate your business!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about A1 Chesney Service Experts

At A1 Chesney Service Experts Heating & Air Conditioning, we know heating and air conditioning, which is why we back up our work with our 100% Satisfaction Guarantee. Not only does it reveal our confidence that you’ll be happy with the furnace repair we have done, it holds us to a higher standard, making certain that we continue to provide you with amazing service without fail. When it’s time to deal with any heating and cooling question or issue you have, know that you can trust the experts at A1 Chesney Service Experts regardless of what the Calgary weather throws at us.

Need 24-hour emergency furnace repair? We can take care of that too. With our same-day service and live phone and online chat service available 24/7, we make your comfort our greatest priority. Heating and air conditioning should help you live a comfortable life, so let us help you make your home the most comfortable it has ever been. It’s easy, just grab your furnace repair coupon, then simply give us a call at 587-315-5271, chat or schedule an appointment with us online.

CATEGORIES
Heating & Air Conditioning, Solar Panels, and Solar Water Heating
SERVICES
HEATING: Furnace Repair Service, Furnace Sales, Furnace Installation, Furnaces & Air Handlers, Furnace Maintenance COOLING: AC Repair Service, New Air Conditioners, Air Conditioning Maintenance, Solar Air Conditioning, New Air Conditioners PLUMBING: Leak Detection/Repair, Drain Cleaning, Faucet and Pipe, Repair/Replacement, Drainpipe Replacement, Food Waste Disposer Replacement, Water Heater Repair/Replacement, Water Softener Installation, Gas Pipe Repair, Sump Pump Installation, Well Pump and Tanks, And more...
WEBSITE
https://www.a1chesney.com/
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
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