This entry did not meet HomeStars review criteria.
This entry did not meet HomeStars review criteria.
This entry did not meet HomeStars review criteria.
This entry did not meet HomeStars review criteria.
Thank you for the lovely review of Centennial Moving company! We honestly hope to deal with you again if you will be in need of any moving services. Best Wishes from Centennial Moving team.
You feedback is highly appreciated, Tommie. Our long-distance moving services are available in Canada and the United States, and we make our best to provide a stress free, efficient, and convenient overseas moving to all the customers. Thank again for your review & Best Wishes from Centennial Moving team.
Dear Rachelle,
Let me start with mentioning that our company, Centennial Moving, always does everything in its power to resolve any and all issues and we see the resolution of problems as a matter of urgency. We are sorry to see that you decided to leave a negative feedback about our company as trough the entire process we went above and beyond accommodate all your moving needs. We decided to send one mover because all the goods were light and small. Such items can easily be handled by one professional mover. The gentleman at destination volunteered to help the driver and we are very grateful for that.
Our representatives would never insult a customer and especially advise that their goods are not "valuable". Upon booking you were informed verbally and also sent an agreement where it clearly stated that all payments for weekend deliveries need to be processed during business days and prior to delivery. At the time when we picked up the goods we advised that delivery will happen on a Saturday and we asked you to take care of the payment by Friday afternoon. The invoice was sent an hour after our departure because we had to scale the goods and determine the weight to issue the correct amount in the invoice.
We are sad to hear that some of the items were damaged. All customers have the right to submit a claim as the goods are protected while in transit. We kindly ask you to contact us and submit an official claim through our company as it will be investigated and solved properly.
While we are thankful for the opportunity to move you, we are very sorry for not being able to meet or even exceed your moving expectations. All in all, we would like to apologize for any inconvenience caused during the move.
Sincerely,
Centennial Moving Team
Customer satisfaction is always our priority and we feel rewarded to know how satisfied you was with the service provided to you. Thank you again for your kind words and we hope to hear from you again, Ava.
We are so happy that you chose our moving company to move you, Sarah. Our staff is highly regarded for their efficient professional standards when it comes to long distance moves. Thank you and best wishes in your new Saskatoon home.
We are specialized in providing customized moving services at the best market rates. This is why our customers are satisfied with the moving services we provide. We would like to thank you for your glowing review to our company. Best Wishes, Centennial Moving team.
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