Abbey Air Home Services by Enercare

Awesome professionals/installers! A real showcase job for both - furnace and AC. Worth every single penny spent although I had a lower quote from another company. Thank you very much Jay, Evan and Marko.

Very knowledgeable technicians, but have the attitude that women don't understand. I was laughed at when I asked a question, but my husband asked the same thing, and it was fully explained to him.
Horrible customer service on the phone as well.

Helge, the Service Technician, arrived on time, was very polite and professional. He took the time to answer my questions and it was obvious that he enjoyed his work. He spent an hour on the furnace...great work Helge. Many thanks!

I called Abbey Air after midnight when our furnace went out after we heard a loud bang. Within 30 min of calling a tech arrived at our house and discovered our motor was completely destroyed. Helge was very courteous (especially at 1 am), professional and fixed the problem quickly. We have a newborn, so to alleviate our concerns and ensure our house was safe for our newborn, he checked all the gas lines and appliances to ensure everything was safe. Highly recommend Helge, who was honest, gave us great service and professionalism even in the middle of the night. Highly recommended.

We buy an annual plan that covers servicing of a/c and furnace (2 visits). The technician is always professional, punctual and responsible. We appreciate the reliable and courteous service. Highly recommended!

I have used Abbey Air for over 30 years. They have installed a furnace an 2 Air Conditioners over that period, all work was without any issues. They do my regular spring and summer maintenance without problems. Appointments are kept on time. Service when required is on time. I recommend them highly. Murray does my servicing most of the time and does an excellent job.

The team from Abbey Air has always provided a professional and personable service. As a customer for the past 10 years, we have found both the scheduling and technical teams to be friendly, helpful and have offered good advice that is cost effective and reasonable.

abbey air has been maintaining my furnace and air conditioner for the last 10 years. Service is always reliable and prompt.We always get Helge to come for our maintaince check up. He is friendly ,efficient and goes out of his way to make sure we are satisfied . We would highly recommend!

Have dealt with company since 2009.
Yearly service on equipment always performed professionally.
Technician respectful to home and homeowners. Any questions, answered thoroughly and respectfully.
Would have no problem referring to family and friends.
Cost very reasonable.

We have decided to install a humidifier on our furnace and an air purification system. Some of the companies we called gave us quotes and details on the phone, Abbey Air said they needed to schedule an in-home visit to better evaluate what option suits best. (That sounded like a sales pitch but OK, we want to do this right). Our appointment was for yesterday between 11:00 and 2:00 pm. They did not come, they did not call. I waited 24 hours before writing this review to give them time to get in touch with us and explain why they did not respect an appointment at which they were (potentially) going to sell me more than $1,000 worth of equipment and installation, but no, nothing. I would definitely avoid them for service if they bungle even sales calls.