ServiceMaster Restore of Markham

Saulo is a very responsible project manager; he's always there to answer your questions. For sure I am willing to recommend this company to other people

Very good work. Finished in good time. Did make sure to finish rental apartment on time so not to inconvenient existing tenant.

Reason for Service:
- condo unit flooded due to faulty kitchen valve
Follow-up:
- initial arrival timely to assess emergency & minimize damage (fans, etc.)
- Matt - extremely professional; observed situation at various stages of project; made notes, actively listened to ongoing issues
- during restoration Project Co-ordinator Jenn was simply OUTSTANDING - verbal & written communication clear, direct, concise & attentive
- Jenn seamlessly coordinated sub-trades during damage recovery
- Extraordinary job FINALLY COMPLETED WELL DONE

Excellent in every respect. Prompt, courteous, going the "extra-mile" to answer any of our concerns, and provide very high-caliber workmanship. (And endlessly patient with our delays:)

Two Small Defects:

1. Paint splashes on the New Carpet during the "touch-up" phase.
2. The men who moved all Basement Household goods from the Storage Bin back to our basement had a vacuum, but didn't use it...as a finishing touch.

Thanks again,
Jon&Lynda Wallace

Service Master fixed our side door after a break in. They did a great job and took care of every detail. they even went out to match the paint to repaint the wall.

We had 3 consecutive, serious flooding episodes in our condo, due to the deluge of rain we experienced in the summer of 2017, which affected all of our hardwood flooring, kitchen cabinets and drywall. Service Master Markham was called in through our insurance company for the initial cleanup and it was our choice whether we wanted to retain them to continue the work. After having dealt with David and his team the choice was easy. Service Master Markham showed up on time, worked around our schedule, were the clean/tidy and polite and any questions we had were promptly answered. Any sub contractors that were needed were coordinated for us through the office without burdening us with added stress. We hope we won't need this type of service again but, without a doubt, would recommend Service Master Markham. Thanks to David and his crews for their expertise in helping ease this stressful experience.

Excellent workmanship. Courteous & polite. On time. All the work done what was discussed. Completely coordinated with insurance company and all the sub contractors. Whenever need to discuss the project with office, calls were returned promptly. Most satisfied with service master.

We had a flood in our house and our insurance company sent Service Master to do the repairs. They were amazing, on time and professional. They accommodated our schedule and returned emails and phone calls promptly. Although having a flood is a stressful event, Service Master took care of everything and our house looks brand new again.

Every employee that entered our home was hard working, respectful and adept at their job. They made a difficult situation (flooded basement) much easier to handle. I am so appreciative of Jessica and Ray for managing our recovery so professionally and compassionately.
Thank you from the bottom of our hearts!