Action Auger Canada Inc

Perry was very professional,knowledgeable, knew his job, friendly and helpful with what I needed done. He was very polite and got the job done in a timely manner. I would definitely recommend Action Auger to friends and family. From the moment I called Action Auger the service provided was excellent. The receptionist was friendly, they were here fast and got the job done!
Thank you Action Auger

Action Auger is the best Calgary plumbing company out there. Are septic field was bubbling up and saturated. We thought we were going to have to replace it for $20,000.00 plus! We had gotten other quotes but we didn't feel comfortable with the companies. A friend recommended Action Auger so we gave them a call. A technician came out and instead of giving us a quote on the new field he did some investigation into why it was saturated. He found our water softener was stuck on and letting approximately 300 gallons a day into our septic field. Instead of replacing our field we replaced our water softener for a fraction of the cost of a new field. If we had gone with one of the other quotes we would have spent $20,000 that we didn't need to and eventually have the same problem again. Thank you Action Auger.

We had redone a bathroom in our rental house and the tub had been leaking since we finished it. We tried a few things and then called in Action Auger. We found out the tub was leaking and also that our main line into the house was leaking. They gave us a quote for 2600 dollars. As soon as they started they told us that the surround would need to be replaced and would cost us another 600 dollars but that we would need to drywall at all. After all that was said and done we needed to pay just over 3300. Then on top of that we needed to call in the drywallers and get them to fix there crappy work. They refunded us 300 dollars but 100 percent satisfaction guarenteed is hogwash. The techs were nice and all but they should be for when they bend you over. Would never get them again and will never recommend them to anybody.

Our hot water tank was leaking into the basement. There were no other plumbing companies that had time to come replace the tank that same day. Action Auger came right away and replaced the water tank. We have had hot water since.

Service was quick eficient and the technition was very knowlageable of all aspects of plumbing and products available. He was also very courtious and is respetful and kind to his customers.

Very prompt service, found the problem quikly and did other work while here, Better than I expected. I would not hesitate to call them again the next time I need a plumber. The two men Trevor and Jamie were very polite and not worried about my dog.

I hired this company to disconnect my appliances before a move. One of the homes was brand new and had gorgeous hardwood. I made it clear that I needed professionals for that reason .... I had to make sure that they were drained properly and did not leak water on the hardwood. I was told by two different people (the only two that I spoke to before hiring them) that they were experts for unhooking and draining appliances and they will make sure hardwood does not get water on it. My father built homes all his career and knew how to unhook appliances properly and we could have done it but I wanted to make sure there were no water leak surprises (hence hiring a plumber not an electrician, mover etc to unhook the appliances). Well guess what .... the two clothing washers (I was switching the appliances between my new home and the older home) and the fridge both had tonnes of water left in them. I am not exactly sure where the water was in the fridge but it leaked all over the hardwood. The movers had an extremely hard time moving the washing machines and I paid them extra because I felt so bad. As well, Action Augers said 100% satisfaction guaranteed or your money back and hmmm well I did not get a cent back. They were also two hours late (because they had training that morning) and unplugged my fridge full of food when I told them to just unplug the water line, I got home at 1am from a busy busy day at work and packing the other place to find my fridge unplugged. They also did not tell me the price until they arrived on site and the gentleman would not show me the page he was referring to for the price. ALWAYS get a price before they show up or do not hire them....lesson learned.

They came out and snaked my pipes to see if there was a blockage. There was not so they recommended I have my septic pumped out and that was the issue. The plumber that came out also gave me recommendation to have my bathroom remodeled as I needed some plumbing work done.

Upon returning from vacation we found our water pipes frozen. Called Action Auger and they first off cancelled our first appointment due to overbooking. Then they were late coming when they die. The employee had no idea what to do- my husband helped him with most of the work. He was not able to resolve the problem, phoned his offce whereby we were told we had to replace the whole septic system & pipes for a cost of $15000.00 Left with nothing fixed or working. We called our father in -law (80 years old) who came out and upon checking things out we were able to gets the pipes unfrozen and upon further inspection found out that all of our piping was almost like new. When we complained they did re-imburse us quite a bit of our initial costs but we were not pleased with their service at all. I do, however give them credit for dealing with our issues in a timely and effective manner.

We discovered a leak in our basement from a mystery source- there was a pool of water leaking out from who knows where, and we had no idea how to fix it ourselves. Not only were they friendly, but they were competent and very knowledgeable and understanding. It took them about 2 hours before they finished their work, and we have never had another mysterious leak since!