Brant Windows & Doors

Windows & Doors Installation & Service
Burlington ON L7L 6B5
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35%

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Reviews for Brant Windows & Doors

Average customer rating:
6.4 10 (5 reviews)

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Private User
Private User
Private User reviews Oakville, ON
10/10

Windows and Doors

This is a response to the low ratings. Windows and Doors take 8-10 weeks for installation. That’s not going to be different with any other company. The service here at this family run business was exceptional. Excellent craftsmanship and knowledgeable advice. Mimo is a great salesperson to deal with and his brothers were amazing at installation.

Approximate cost of services:
$18,000.00
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Company Response

Hi there,
Thank you so much for taking the time to review us! We really appreciate the positive feedback as we strive for excellent customer service and great workmanship!
Thank you again!

Cheryl in Hamilton
Cheryl in Hamilton
1 review Hamilton, ON
10/10

Front Living room and entry windows

We are very satisfied with the windows, get compliments all the time on the look. Job was don in an professional and efficient manner. Installers were great, polite and cleaned up after themselves in and out without question. I'd definitely use them again.

Approximate cost of services:
$4,500.00
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Company Response

Hi Cheryl,
Thank you so much for taking the time to write us a review! We are so happy that you were more then satisfied with our customer service, our installation and efficiency. Please let us know if you need any assistance in the future. Thank you again!

Private User
Private User
Private User reviews Hamilton, ON
0/10

basement windows

Do more research then I did they have a F with BBB for a reason I decided to go with them cuz I like the no pressure attitude of the sales rep. Was given a time frame of 3 to 4 weeks 6 weeks and counting as of now. They provide zero customer service. I understand delays can happen but take the time to call your client and inform them. I tried calling a few times and all they tell you is yeah early next week.
I'm not expecting much with the end product if they ever get installed.
They claim to have been in business for 25 years if this is true I'm truly shocked but alas I'm too lazy to do the research so maybe they haven't been.
Luckily it wasn't too costly of a mistake I've learned my lesson for next time (hopefully)

Approximate cost of services:
$1,200.00
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Company Response

Hello there,
Thank you for taking the time to write a review. We appreciate your feedback and will take it to heart. We are a small, family run business and have been in the window and door industry for over 30 years. We do explain to our clients that it does take between 5-8 weeks to manufacture the windows and installation is completed within a week of the windows arriving to us. With that in mind, we will take your feedback and strive for better. Thank you again!

Daniel in Burlington
Daniel in Burlington
1 review Burlington, ON
10/10

Great Service, Great Products, Friendly Staff

The installers were very friendly and the quality and style of the windows and doors I had installed were top notch. They left my house clean when they left despite all the work done. Brant Windows' Sales Rep was very friendly and he worked with me to get a great deal to replace the old drafty windows and doors in the fixer upper I just bought. I would highly recommend these guys and will definitely use them for my next project.

Approximate cost of services:
$15,459.00
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Jane from Oakville
Jane from Oakville
1 review Burlington, ON

First Review

2/10

New door installation

Was very disappointed with this company. the doors were suppose to be installed within 4weeks. It took over 8 weeks when I called multiple times to find out the status. I had to take two full days of work off and the company only worked for a couple hours each day and took over an hour for lunch. Very disappointing. Had to call back as lock set did not work and screen door was installed incorrectly. Blamed me for the issues. Would not listen to reason.

Approximate cost of services:
$5,000.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
2 of 2 people found this review helpful.
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