Aqua Technologies Inc

the product is a good water filter system that they sell. The service department is disappointing enough to make the product a turn off.

Extremely overpriced when compared to other companies. Would not recommend due uncompetitive prices and staff being rude over the phone when asking about prices outright, fees and warranty.

Perfect configuration of water treatment devices for my home. I have my own well for water supply, having smell, high rust and very hard water. Finally got Aqua and they solved the problems for me.

We’ve got our water softener for 12 years now, and last year the beads inside broke and we had this replaced. Because we live in Kitchener, they had to charge us a distance fee...which I was ok with. After this repair, the draining pipe started dripping water. So, the technician came back again and replaced two items from our water softener plus charged us for the distance fee again. Now I have a repair fee totaling $1,100. I am ok with this BUT NOW, almost a year later, my water softener is making this loud noise at 3:30am every time it does its cycle! This noise is waking my family up every time and it’s hard to get back to bed.

I called Aqua many many times to see what they can do. They said this there's air in the pipe hence they can't do anything...I have my water softener for 12 years and it made no noise...why is there air now? Did the technician not do a proper job in repairing it? If so, they should come back to have it fix and do it right the first time! All they said was they cannot do anything because its air pressure!!! They refuse to come out to look at it because we live in Kitchener. I just don't understand why they said they can sell it us when we told them we live this far? It seems as though...they will say anything to get your business but once they get your business, they don't care anymore! They said they warrant their labour for one year…this doesn’t seem to be the case…they keep on postponing my issue saying they’ll check with the technician but soon my warranty will be gone!

I am very very very dissatisfy with their service and I have to say if you don't live in Markham area...do not buy their products because they will not service it.

This is not a plumbing issue. We had this for 12 years and just replaced the parts eight months ago. They just refuse to send a technician in because it's too far of a drive. If we lived in the area the lady on the phone even says, they could send a technician over...they're not being responsible!

I have been shopping around for the drinking system for my family for a while, and finally decided to buy from Aqua, because the sales staff was very knowleable and professional to explan very details to us. After installation, we found the drinking water improve a lot andvwry tastety, we feel safe and happy. Thanks to Aqua, and will not hesitate to recommend to anybody who needs to have drinking system for their family.

I have been using the water systems for over 3 years, and found the working condition are still good and working as described. Our skin and hair getting better condition, drinking water is sweet and good taste. Aqua Technologies after sales service is perfect.

I have shopped around about drinking system for my new home, and found that Aqua Technologies is one of the most knowledgeable water treatment company in the market, prices are reasonable, as well as excellent in after sales service and problem solver.

I was in need of a water softening system for condo use, and was offered a model from Korea that was compact in size and for a reasonable price. The staff was helpful and patient answering all my questions. They also followed up by phone to make sure I was satisfied.

I was happy with the quality of the system and the ongoing service from the staff. I also purchase maintenance parts for the system from the the store and I find them to be a reasonable price.

Overall, I find the store being a good supplier with fair prices, for quality systems in air and water purification.

We had been using a water system that we bought online for a couple of years and then we had some water damage to our home so we decided to get a new system. The sales at Aqua were very professional and explained very explicitly the different options we had. I love the new system because is takes up much less space than our previous one although it is more expensive. The installation guy was also very fast and efficient and he came the day after we purchased it.