First, they were supposed to call the night before to let us know when they were coming the next day. That didn't happen. Second, we have white carpet and it is only 8 months old. The tech, Rob, insisted that the previous owners didn't care about the carpet (it was brand new when we moved in) and it was poor quality (insurance paid for it and we know from the installer that it was very expensive). There are still stains and we could have achieved the same results with our steamer. Totally disappointed.
- Approximate cost of services:
- $100.00
- Company Response
Good morning Krista. We are very sad to hear what has happened. Certainly not how AmSteam works. We would be more then happy to make this right for you and send out a senior technician. Please call our office and speak with Megan and we will make this right today.
780 487 0184