Window replacement and New Aluminium slidings
We got new windows installed and the outside sidings changed by Loyal Seal and have had issues with the windows and one of the sidings has almost come off. I have been trying to get intouch with them on the Tel no. provided but agents keep taking my message, ask me to send pictures and say someone will contact me and eventually noone calls me back.
Really unhappy with the experience. :(
- Approximate cost of services:
- $3,600.00
- Company Response
Dear Mr. Kanchan Tripathi,
Sorry that your are experiencing difficulties with the installed windows. Under state of emergency in Ontario, we are using answering service to pick up messages that can be addressed when we fully reopen. According to the warranty terms, acts of God (such as strong gusts of winds that you described in the email) unfortunately are not covered for repair. The installation occurred in 2017.
Kindly contact your insurance provider for these damages to be covered.