Reviews

1/10

We got new windows installed and the outside sidings changed by Loyal Seal and have had issues with the windows and one of the sidings has almost come off. I have been trying to get intouch with them on the Tel no. provided but agents keep taking my message, ask me to send pictures and say someone will contact me and eventually noone calls me back. Really unhappy with the experience. :(

Approximate cost of services:
$3,600.00
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Company Response

Dear Mr. Kanchan Tripathi,
Sorry that your are experiencing difficulties with the installed windows. Under state of emergency in Ontario, we are using answering service to pick up messages that can be addressed when we fully reopen. According to the warranty terms, acts of God (such as strong gusts of winds that you described in the email) unfortunately are not covered for repair. The installation occurred in 2017.
Kindly contact your insurance provider for these damages to be covered.

8/10

They came and fixed the issues so i am updating my review. ********************************************************************** They are only interested in selling the service and getting money from you. Once that is done and even though I have called a few times that there are things not done properly, noone has come to fixed it. I really suggest that you dont pay them for a few days after getting the service till you make sure that the work they have done is good. I REALLY REGRET paying them. Already have been not recommending them to my neighbours and others on my street who came and asked me about the door and sidings.

Approximate cost of services:
$4,000.00
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Company Response

Dear Kanchan,
Thank you for providing valuable feedback. We are happy we resolved all the concerns you had.
Enjoy the energy savings.
Cheers!