Dust Queen Maid Service

House & Apartment Cleaning
Edmonton AB T6X 0B1
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71%

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Reviews by rating (past 12 months)

Reviews for Dust Queen Maid Service

Average customer rating:
8.5 10 (116 reviews)

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Manuela in Edmonton
Manuela in Edmonton
1 review Edmonton, AB
10/10

Deep cleaning review

Friendly, professional staff, from customer service to the actual cleaning technicians, who happened to be on time and very polite.
Fast, albeit very thorough service: they were able to scrub stains off of pantry shelves that we had given up on a long time ago.
No dilly dally (ie no cigarette breaks, phone calls other than the one from the office to confirm the original quote, etc.).
Open to feedback, willing to help the employer. They worked around family needs.
I appreciated the final tour of the house to double check with us that the job was up to our expectations, plus follow-up call from the office.
We will definitely be using this company's services again.

Approximate cost of services:
$120.00
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Company Response

Manuela,

Thank you for taking the time to post a review of your experience with Dust Queen Maid Service. We endeavor to provide exceptional customer service from the time you call our office, to the technicians completing the clean of your home.
We pride ourselves that we are the #1 Maid Service, and stand behind our 100% Customer Satisfaction Guarantee. We will be happy to provide you $25 off your next clean as a token of appreciation.

John in Edmonton
John in Edmonton
1 review Edmonton, AB
10/10

Maintenance clean

We had Ashley and her team over for a maintenance clean about a week and a half after they were here for a thorough clean. They were able to fit us into their schedule on short notice. In both cases they were friendly, hard working, and attentive to cleaning details. Since they came as a team, the cleaning time is greatly reduced compared to having just one person.

Approximate cost of services:
$200.00
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Company Response

John,

Thank you for taking the time to post a review of your experience with Dust Queen. We endeavor to provide exceptional customer service and pride on our attention to detail in the home. We will be happy to provide you $25 off your next clean, as a token of appreciation from Dust Queen Maid Service

Alice in Edmonton
Alice in Edmonton
1 review Edmonton, AB
10/10

Great cleaning crews

I've used Dust Queen 3 times and each time they sent a different team of people. Each time I was impressed by the professional conduct and the efficiency in which they cleaned my home. I'm very perfectionist, so I was very pleased that they cleaned to my high standards. Obviously they train their staff very well.

Approximate cost of services:
$300.00
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Company Response

Alice,
Thank you for taking time to post a review. As a token of appreciation, we will credit $25 off your next clean. We appreciate you as a valued customer, and we endeavor to provide exceptional customer service and 100% customer satisfaction.
Also, if you have any family or friends who would benefit from our services, please let us know and for every referral who chooses our service, we provide you $25 off as well.

Dust Queen Maid Service

sheba1 in Edmonton
sheba1 in Edmonton
1 review Edmonton, AB
10/10

Dust Queen does great work!

We having been using Dust Queen for years now and they consistently do great work. Their attention to detail is excellent and they hand wash the floors which makes a big difference, highly recommended!

Approximate cost of services:
$300.00
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Company Response

Thank you for choosing Dust Queen for your cleaning needs. We pride ourselves on the detail and endeavor to provide a superior customer experience.
We appreciate your business and will credit you $25 off your next clean. If you would call our office and provide your first and last name, we are happy to provide this credit

Jennifer in Edmonton
Jennifer in Edmonton
1 review Edmonton, AB
10/10

Home Clean

Wonderful to come home to a sparkling house. The attention to detail is fantastic and we have not been disappointed yet. We recommend Dust Queen to any and all who appreciate quality cleaning!

Approximate cost of services:
$370.00
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Company Response

Jennifer, thank you for taking the time to post a review of your experience with Dust Queen. As a valued customer, we endeavor to provide superior service and 100% customer satisfaction.
We are happy to credit you $25 off your next clean, as a token of appreciation.
Keep in mind for the busy holiday season, we do also offer gift certificates which make a great gift idea.

Thank you from Dust Queen Maid Service

BG in Edmonton
BG in Edmonton
1 review Edmonton, AB
9/10

Nice to come home to a clean house!

Excellent cleaning job. It was nice to come home to a spotless house. My Shower doors were sparkling and my house was dust free!
Everything was cleaned perfectly. I would highly recommend Dust Queen!

Approximate cost of services:
$300.00
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Company Response

Thank you for taking the time to post a review We endeavor to provide 100% customer satisfaction from the time you speak to a customer service representative to cleaning your home. We are happy to provide you $25 off your cleaning for posting this review.
At any time it is our pleasure to assist with questions.

Dust Queen Maid Service

Jessica in Edmonton
Jessica in Edmonton
1 review Edmonton, AB
9/10

Dust Queen Cleaning

Dust Queen cleaning have always done a fantastic job in my home, With three kids at home they have been a blessing. They always go above and beyond to make their customers happy.

Approximate cost of services:
$170.00
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Company Response

Jessica,
Thank you for your review and we provided you $25 off your recent clean for taking the time to post on Home Stars. We appreciate you as a valued customer, and we are pleased you are enjoying your cleaning. If at any time we may be of assistance, it is our pleasure to do so.

Thank you again.
Dust Queen Maid Service

Ana Maria in Beaumont
Ana Maria in Beaumont
1 review Edmonton, AB
8/10

Good service - Dust queen

Good service and willingness to improve when you are not satisfied. Accomodating when you choose a specific crew.
I would give 5 stars if they would not charge any booking fee .

Approximate cost of services:
$2,574.00
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Dan99 in Edmonton
Dan99 in Edmonton
1 review Edmonton, AB
10/10

Apartment Clean

I've been using the Dust Queen services for over quite awhile now and they do an excellent job every time! The cost is very reasonable for the quality of the work as well.

Approximate cost of services:
$200.00
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Company Response

Dan, We appreciate you posting a review of your experience with Dust Queen Maid Service. We endeavor to provide 100% customer satisfaction guarantee for the time you book your clean to the end result. As a token of appreciation and thanks, we will be providing you $25 off your next clean.
Thank you from Dust Queen Maid Service

Fred_A in Edmonton
Fred_A in Edmonton
1 review Edmonton, AB
9/10

House cleaning

I had Dust Queen come to my home this past Wednesday to do a full cleaning. They sent a team of 3 ladies who arrived on time within the two hour window I was given the day before. The ladies were polite, introduced themselves, and shook my hand upon arrival. One team member instructed the others what needed to be done and indicated specifics such as wiping down doors, tops of ledges, etc. They were very thorough and efficient and cleaned my 1200 sq. ft. condo from top to bottom in just over two hours (it wasn't really that dirty and its just me and my dog living here). Getting your house cleaned isn't cheap, but I felt for having 3 people here and the good job that they did, I received very good value for what I paid. As a senior who can't bend over and get down and clean toilets and showers like I used to, this is well worth it to have this team come once a month.

Approximate cost of services:
$250.00
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Company Response

Fred, thank you for taking the time to submit a review. We provide 100% customer satisfaction,and we are pleased we were able to assist with your cleaning needs. We pride ourselves in our attention to detail and look forward to cleaning your home monthly. As a token of appreciation, you receive $25 off your next clean as a thank you from the Dust Queen Team.

Kind Regards
Dust Queen Maid Service

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Dust Queen Maid Service

Dust Queen Maid Service has been earning the trust of our clients since 1989. Dust Queen Maid Service is the Consumer's Choice Winner 2004 through 2014 and the Top Choice Winner 2007 through 2013 for Business Excellence.
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.
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