Dust Queen Maid Service

House & Apartment Cleaning
Edmonton AB T6X 0B1
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71%

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Reviews by rating (past 12 months)

Reviews for Dust Queen Maid Service

Average customer rating:
8.5 10 (116 reviews)

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Nancy
Nancy
3 reviews Edmonton, AB
10/10

Housecleaning

Tara, Gayle and Laverne are like three friends dropping in...but they leave the house spotless when they leave! We all look forward to their "visits"!

Approximate cost of services:
$245.00
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Private User
Private User
1 review Edmonton, AB
10/10

Move Out Cleaning

I want to do a huge shout out to the Dust Queen team who cleaned my entire 3700 sq. ft. house. They cleaned walls, all appliances, cupboards, floors, windows, doors, shampooed all carpets .... basically every square inch of my home is sparkly clean. It was a one time huge job & the results were perfect. THANK YOU Dust Queen! I will most certainly be recommending you to anyone who needs your services.

Sylvia Riep

Approximate cost of services:
$2,400.00
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Private User
Private User
Private User reviews Edmonton, AB
0/10

House cleaning

Needed our house clean as we had pictures being taken as we are selling the house. They were here for 2.15 hours and all I can say is wow. My 2 year old can clean up better then that. On top of what they didn't deliver to my satisfaction the rude lady would not refund our money or offer any compensation. Besafe people!And take a look at a couple pictures of two different toilets in my house that were supposedly cleaned.

Approximate cost of services:
$500.00
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Terri in Edmonton
Terri in Edmonton
1 review Edmonton, AB
10/10

Regular Clean

I truly appreciate Tara, Gayle and their team for the way they always leave my house so clean! They pay attention to the little details and leave my home spotless and sparkling. Tara and Gayle always work well with their team and are amazingly efficient at their job. I love how clean they leave my binds, floor, and carpets. They also leave my bathrooms so shiny. Thank you ladies for the amazing effort you put into each and every clean!

Approximate cost of services:
$168.00
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Company Response

Thank you Terri in Edmonton. We appreciate you taking the time to review our service.

Janel Karringten in Edmonton
Janel Karringten in Edmonton
1 review Edmonton, AB
10/10

cleaning

I am a senior so have them about every 6-8 weeks to help me out. They are such nice girls and the house is always so clean when they leave. I highly recommend them and so glad I found them.

Approximate cost of services:
$275.00
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Mary in Edmonton
Mary in Edmonton
1 review Edmonton, AB
3/10

Basic cleaning

I hired this company to clean my 3 showers, amd cabinet fronts, spot wash walls and baseboards. I was pretty shocked that in the 2 hours, 2 people were only able to complete the showers, JUST SHOWERS, not the whole washroom. They indicated that they didn’t have enough time to get through the rest, but made it sound like they had done some. I called after i got my bill to clarify what was actually done (since I was not home when they were working, and I could not tell which, IF ANY, walls baseboards or cabinets were done). The person who I spoke to told me she would speak to the person who had done the job and get back to me, and thos is what I’m most dissatisfied with, NO ONE CALLED BACK! To me, that AFTER SERVICE, is even more important than the service itself. They claim they will redo the job if I’m not happy, well all I wanted was some clarification and I DID NOT EVEN GET THAT! Not to mention some areas of the showers were clearly not touched, but I didn’t even get to tell them that since they never called back. I will not be hiring then again

Approximate cost of services:
$257.00
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C. Robinson in Edmonton
C. Robinson in Edmonton
1 review Edmonton, AB
10/10

Residential Cleaning Service

I booked a first time clean with Dust Queen and I couldn't be happier with their performance. They were at my house while I was at work and when I got home I was so happy - they cleaned Everything, I can't wait to set them up on a regular schedule!

Approximate cost of services:
$400.00
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Francine  in Sherwood Park
Francine in Sherwood Park
1 review Sherwood Park, AB
6/10

Full house clean

Staff were friendly and efficient. Related well with my dogs. Clean was relatively completed. (couple of areas on floor not washed). Would like to be informed previous day of expected time of arrival

Approximate cost of services:
$550.00
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Fawcetts in Edmonton
Fawcetts in Edmonton
2 reviews Edmonton, AB
8/10

general house clean

the staff at DustClean are very efficient & organized I appreciate their checking with me each time to see if there is any change to the usual because sometimes my needs change.

Approximate cost of services:
$210.00
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Company Response

Thank you for taking the time to submit a review of your experience with Dust Queen Maid Service. We take pride in exceptional customer service and always strive for a great customer experience. We are happy to provide you $25 off your next clean, as a token of appreciation.

Dups84 in Edmonton
Dups84 in Edmonton
1 review Edmonton, AB
10/10

Excellent service

I have been using Dust queen for approx. 3 years, and I have been very satisfied with their customer service, follow up calls and overall business when it comes to getting your house cleaned. I would highly recommend their services for a standard clean or house move clean

Approximate cost of services:
$180.00
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Company Response

Thank you for taking the time to post a review of your experience with Dust Queen Maid Service. We are happy to credit you $25 off your next clean, as a token of appreciation . We appreciate your continued service with Dust Queen Maid Service and endeavor to provide a great customer experience.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Dust Queen Maid Service

Dust Queen Maid Service has been earning the trust of our clients since 1989. Dust Queen Maid Service is the Consumer's Choice Winner 2004 through 2014 and the Top Choice Winner 2007 through 2013 for Business Excellence.
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