1 review Sherwood Park, AB Joined 2017/09/28

10/10

House & Apartment Cleaning review in Sherwood Park

09/28/2017

My first experience with Dust Queen was excellent! The ladies that came to my home were professional and did a wonderful job. I was very impressed with the service they provided. I would definitely use again!

Job Price

Approximate cost of services:: $115.00

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Company Response: Thank you for taking the time to provide Dust Queen. We truly appreciate you as a valued customer and take pride in our service and attention to detail.
We will be crediting you $25 as a token of appreciation.
Please let us know if there is anything we can do further, and it is our pleasure to do so.
Dust Queen Maid Service

Private User

Private User reviews Edmonton, AB Joined 2017/08/29

10/10

1/2 duplex house

House & Apartment Cleaning review in Edmonton

08/29/2017

This is my first clean from Dust Queen and I was very impressed. Tara, Gayle, and Laverne were personable, friendly and worked hard and as a team to clean my home.

Job Price

Approximate cost of services:: $350.44

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Company Response

Thank you for your feedback on your recent clean
We truly appreciate you choosing Dust Queen to help with your cleaning needs
We would like to apply a $25 credit towards your next clean.
Would you be able to call our office and provide your name, and mention you did a Home Stars Review

Greatly Appreciated
Dust Queen Maid Service

Rosina

2 reviews Edmonton, AB Joined 2017/08/24

10/10

Main Floor Clean

House & Apartment Cleaning review in Edmonton

08/24/2017

I must start with thanking Shanna and Senait who came out to our house and did an amazing job. They started by deep cleaning the toilet and the rest of the washroom area. The excellent service was very much appreciated. I don't remember when I washed my floors on my hands and knees (really snubbed them), or clean behind the curtains. They even cleaned all of the windows, the top of my fridge, the front of all the kitchen cupboards, vacuumed the couches. What I am trying to say is that I am extremely pleased with the service and I will recommend your company to others as it was recommended to me by Elizabeth Dumesnil and Georgina Alexandruk.
Thank you,
Rosina Vaduva

Job Price

Approximate cost of services:: $275.63

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Company Response: Rosina,
We appreciate you taking the time to post a review of your recent clean. We endeavor to provide excellent customer service and 100% satisfaction on our cleans. As a token of appreciation we will credit you $25 . For any referrals you provide to Dust Queen, we are happy to provide you $25 off your next clean for each referral who chooses to experience Dust Queen in their home.
Thank you once again .
Dust Queen Maid Service

Christine in Edmonton

1 review Edmonton, AB Joined 2017/07/12

10/10

Regular House Cleaning

House & Apartment Cleaning review in Edmonton

07/12/2017

I have now had service from Dust Queen for approximately two months. Initially I requested that they send a team of 4 cleaners for two full days to do a deep, thorough clean of my home, which is approximately 7000 sq ft on 3 levels. They did a fantastic job. Since then I have arranged general cleaning on a regular basis every 2 weeks. These people are professional, thorough, careful with contents, furniture, walls etc. and pleasant to have in your home. They use environmentally friendly products and pay attention to detail. This is not an inexpensive service, but none are & I think you get very good value for your money. I have no problem recommending them based on my experience so far.

Job Price

Approximate cost of services:: $300.01

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Company Response

Christine,

We are so pleased that you are enjoying having your home cleaned by Dust Queen Maid Service
We endeavor to provide you superior customer service and 100% customer satisfaction to our cleans. We will be happy to credit you $25 off your next clean as a token of appreciation and thanks from Dust Queen Maid Service

Georgina in Edmonton

1 review Edmonton, AB Joined 2017/07/05

10/10

Excellent Cleaning!

Duct Cleaning review in Edmonton

07/05/2017

I am so impressed with the cleaning technicians at Dust Queen. As a senior with health issues, I trust Dust Queen to help me keep my home clean. This morning my place wasn't as tidy as I like, so when the cleaners came, I was somewhat embarrassed. They assured me that it was ok and proceeded to make my home sparkle with cleanliness. They were professional and thorough and I would recommend them to anyone!

Job Price

Approximate cost of services:: $169.00

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Company Response

Thank you Georgina for choosing Dust Queen Maid Service for your cleaning requirements. We endeavor to provide you excellent, detailed cleaning and we are very happy that you took the time to post a review. We will credit you $25 for your clean and look forward to assisting in the future with your cleaning needs.
Also, for every referral you provide who chooses Dust Queen, we gift you with $25 off your cleans in the future.

Dust Queen Maid Service

Pamela in Edmonton

1 review Edmonton, AB Joined 2017/07/03

9/10

Initial deep clean

House & Apartment Cleaning review in Edmonton

07/03/2017

I have a fairly large house with a lot of glass and places to dust. The girls didn't miss a thing. They covered everything and did it all well. I will definitely be signing up for a regular service. Very satisfied.

Job Price

Approximate cost of services:: $450.00

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Company Response

Pamela,
We appreciate your review and are pleased that you will choose regular cleaning. Dust Queen endeavors to provide exceptional customer service and we value your business. As a token of our appreciation, we will be crediting you $25 off your clean.
Thank you.

Dust Queen Maid Service

lisa in Sherwood Park

1 review Edmonton, AB Joined 2017/07/03

10/10

Cleaning house

House & Apartment Cleaning review in Edmonton

07/03/2017

Dust queen cleaned my house very nicely. It is so clean it is the most clean it has been in 5 years since we moved in. They really fixed up the mess we had been living in for years. All done right before we had guests. This company is a life saver!

Job Price

Approximate cost of services:: $350.00

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Company Response

Lisa,
Thank you very much for your comments regarding your experience with Dust Queen Maid Service. We are so pleased you were able to relax just before your company arrived. As a token of appreciation, we will credit you $25 off your clean and keep in mind , any referrals you provide to Dust Queen who choose our services, will receive $25 off their clean .
Thank you again.

Dust Queen Maid Service

Private User

Private User reviews Edmonton, AB Joined 2017/06/22

9/10

Initial House clean

House & Apartment Cleaning review in Edmonton

06/22/2017

After considerable thought, I decided that I would try a house cleaning service as I have begun to have trouble keeping up with the usual cleaning. The ladies did an awesome job and it was over so quickly as there was 3 capable sets of hands. Wonderful job, girls.

Job Price

Approximate cost of services:: $260.00

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Company Response: Thank you very much for your review of Dust Queen Maid Service. We endeavor to provide you 100 percent customer satisfaction and allow you time to enjoy other matters, without having to worry about cleaning. We look forward to cleaning your home in the future.
If you could call our office, and provide your name, we will be happy to provide a $25 credit on your account for your review
Dust Queen Maid Service

MS in Edmonton

1 review Edmonton, AB Joined 2017/06/13

10/10

Excellent Cleaning

House & Apartment Cleaning review in Edmonton

06/13/2017

I have used Dust Queen cleaning service several times. The most recent one was when I moved out of my condo. I could not have been more pleased with the thorough work that was done for me. An outstanding job of cleaning. Everyone is always friendly and personable too, including the people in the office. I look forward to continuing with this company for all of my cleaning needs in the future.
From a very satisfied customer.

Job Price

Approximate cost of services:: $560.00

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Company Response

Thank you very much for giving Dust Queen the opportunity to assist you with your move out clean. We will pass the feedback to the cleaning crew, and as a token of appreciation we are providing you a $25 credit off this clean . We look forward to continuing to clean you home and provide you excellent service.

Dust Queen Maid Service

Kara in

1 review Edmonton, AB Joined 2017/06/05

10/10

Perfect Floors

House & Apartment Cleaning review in Edmonton

06/05/2017

I am very picky about my hardwood floors and Tara and Gayle always clean them to perfection! I have a young son and 2 dogs and they never disappoint. THANK YOU for making my life easier!

Job Price

Approximate cost of services:: $0.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?

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Company Response

Kara,

We truly appreciate you as a valued Dust Queen Customer. We are happy to make your life easier, as that is our mission, to allow our customers, time to enjoy other priorities. As a token of appreciation and thanks, we will credit you $25 off your clean.
If at any time, I may be of assistance, please do not hesitate to call our office.
Linnea Baldwin
Director of Business Development
Dust Queen Maid Service

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Dust Queen Maid Service

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