We were in the market for a wood burning fireplace, had chosen a different company, made all the arrangements, had the install date set and then were told there were additional costs. We chose to look for another company and am very glad we did. Jody was so helpful and knowledgeable and then Steve came to the house and informed us we could not put a wood burning fireplace in as we did not have the clearance in the basement. He gave us detailed information on the gas fireplace and the installation. I was disappointed at first as I wanted wood burning but now I am so happy with the convenience, the look and the cleanliness of the gas fireplace. I am pleased with Alberta Wholesale, the price was very good and there are no surprises, they make sure you have all the information, that's important to me.