Award Windows Inc

We were refered to this company by my mother-in-law who had her front door replaced. We needed new front and side(kitchen&bathroom) windows. I decided to get 2 other quotes as well and they were all pretty much in the same ball park. Jason gave me the quote and seemed knowledgeable about the questions I needed answered about different options.
I work evenings and so scheduled to have them come in the morning. Corey and and 2 others arrived on time and were polite and professional. The job went as expected without any real surprises.
We have a sliding door in back of the house that is a bit drafty and will probably use Award again if we end up deciding to replace it.

April 21/2017 we signed a Contract with Co. Rep. Cory for family room windows, patio door and front storm/screen door. We gave a cheque for $1700.00 deposit.
Cory suggested we just replace the glass in the 6 windows and there would be no problem working around our window coverings without removing them. I found it odd that 2 days later Cory called to ask on which side of the storm door (looking from the street) were the hinges. June 21st crew arrived. When the installation was finished the windows coverings had been removed and left on the floor in the living room. Award owner Steve arrived at 4:00 Pm for the balance of $4000.00. When asked about the blinds they had removed he said they don't replace blinds but would pay to have them rehung. The windows were covered in dirt,hand prints and silicone sealant. They don't clean windows but offered to have his men clean them. We declined opting to have professional cleaners which we would pay. When his men left my wife gathered up our blinds but both were damaged to the extent that neither could be rehung when the Serviceman from Covers came several days later.
When we saw the damage after Award left we were concerned whether Award would pay the damages until we got an estimate from the Serviceman. We stopped payment on the cheque the next morning June 22nd . Good thing we did. Steve must have seen there was much damage as he left our house about 4:00 PM
and went directly to his own bank on King West and deposited the cheque. We live on the West Mountain. Total damage $311.84.
There was a rainfall overnight June 22/23 and a call to Award 23 June to report a leak went but no response. On June 25th heavy storm and water poured in from several windows. Down the wall onto hardwood flooring. As luck would have it we were home and daughter and husband were visiting. Several towels used to sop up the water and many more placed on the 2 sills. On the 26th I went to the Showroom with a video of the pouring water. Steve showed no concern ,not even an apology. He called someone then told me a crew would come to the house. The windows were patched up. Clear sealant sloppily applied. Just a mess . 2 days later Cory arrived and asked about the balance cheque. My 82 year old wife was on an 8 foot step ladder checking on the towels for leaks and she said no cheque until we had a final damage cost. Cory said he would put a lien against our house if we didn't pay. Nice company.!
We were threatened a couple of days later by Steve that if we didn't pay we would be hearing from his lawyers and it would be costly to us. Nice Company? We gave up,only because of our age and couldn't handle the stress and remitted a cheque for the balance minus the damages. $3688.16 which was accepted.
Further to all this trouble I must mention the mess the installers left after the storm/screen door was installed. At our expense we will have it replaced by another Company who couldn't believe that anyone would leave such an unfinished mess and poorly installed door.

Award Windows worked seamlessly with my builder to create modern floor to ceiling windows, a custom 8 foot front door, and patio doors. Great quality, service, price. Highly recommend Cory.

Just moved to Beach Blvd to be on the water in an older house. We renovated our windows and doors through Jason and we could not be more happier! They got the job done very quick and did an amazing job.

Exceptional door and beautiful service on a job that had difficult measurement requirements. Jason, Cory and the rest of the team at Award Windows got the job done. We couldn't be happier.

Very happy with new windows and doors.
Two install crews arrived as scheduled in the morning and
the entire install was done by late afternoon.
Professional and courteous workers, very knowledgable.
Would hire them again for future work.

We had a back door slider replaced with a conventional door and window last year and liked the workmanship and quality so much we decided to replace the front door and all the windows this year.
Cory answered all our questions concerning the different styles of windows and what would be the best fit for our needs. The results were just perfect. It was a big job and when finished the house was cleaned inside and out - Great Job!
I would and already, have recommended Award Windows to my co-workers, friends and family.

My wife and I had Award windows install a front door side door and patio door for our house. We can not be more satisfied with the company. From the salesman, Jason, to the installers, they were all very professional. They cleaned up everything and there was nothing for me left to do. The doors look awesome and I have already had so many compliments on them.
I highly recommend these guys.
Thanks Award!

Lena and Mike, we recently had Award Windows change out all the windows and exterior doors in our home. Cory was extremely helpful in helping us decide how to approach the project in terms of window styles which would best suit our home. Tom and his crew were simply amazing. The crew ensured that no damage was incurred to the walls and furniture's and took extra precautions to safely remove this window. Extremely happy that it was complete in one day, windows and doors looking fantastic, would highly recommend Award Windows to anyone looking for high quality products and workmanship. Thanks for the good work

My wife and I just moved to Burlington and used Award Windows for our house. We loved how quickly the job was done and did not have one complaint. I don't usually write reviews but the installers were brilliant, clean and very polite. The price was very reasonable compared to others for the quality that we got. Keep up the great work!

Would highly recommend!