The Crack Specialists

Waterproofing
Waterloo ON N2K 3T6
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Waterproofing
The Crack Specialists
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Reviews for The Crack Specialists

Average customer rating:
10 10 (530 reviews)

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agamm92
agamm92
1 review Stratford, ON
10/10

Interior Waterproofing in basement

My husband and I were looking for companies to waterproof our home. We found issues within the first month of owning our first home. We looked into multiples companies and different types of waterproofing. We ended up going with The Crack Specialists.. mainly due to all of their glowing reviews! Now they get another! We were originally scheduled for a start date in October (but due to our own faults- we needed to reschedule) the office was happy to move us around and find something that worked for us. Stacey was always answering our never ending questions within a timely manner (thank you!!). The team ended up coming in last week to complete the waterproofing job. Everyone who came in was courteous, polite and extremely hardworking! My husband and I are very thankful for everyone involved in getting our basement fixed up for us. We highly recommend The Crack Specialists!

Approximate cost of services:
$13,000.00
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Company Response

We are incredibly grateful that you took the time out to leave us a review. You were fantastic to work with!! Cheers

Catherine
Catherine
1 review Baden, ON
10/10

Crawl Space leaks fixed

Cory, Alex and Ashton went above and beyond today to complete the job. Excellent, friendly service.

Approximate cost of services:
$5,000.00
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Company Response

Thank you Catherine, We are happy that our technicians went above and beyond your expectations.

Foundation crack
Foundation crack
1 review Cambridge, ON
10/10

Foundation Crack

The Crack Specialists were recommended to me by a co-worker..
Wes gave me a quote and explained the repair procedure to me.
Melanie called and asked if she could come earlier than the appointment time which was awesome. Melanie was very informative and professional.
Thank you Melanie for a job well done

Approximate cost of services:
$785.00
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Company Response

Thank you so much for your review! We will share this with the TCS team to let them know to keep up the amazing work!

Carly
Carly
1 review Kitchener, ON
10/10

Foundation crack repair

The Crack Specialists were very prompt in providing me with a comparable quote for a crack in our foundation after we had a big rainstorm. Shout out to Crystal for her speedy replies and email communication!

Melanie was our repair technician and was also great to work with. She was on time, professional, courteous, and helped explain the process. She completed the job very quickly, left our space clean, and again explained what work was done. We're very happy with the service and haven't experienced a leak since the work was done 2 weeks ago.

Approximate cost of services:
$800.00
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Company Response

Thank you Carly,
We love hearing positive feedback about our team members. I am glad that everything was top notch.

Terry Offord
Terry Offord
1 review Kitchener, ON
10/10

EXCELLENT WORKMANSHIP, WORKWOMANSHIP & SERVICE!!!!

Wes, owner of Crack Specialists came to assess what I wanted done & gave a very fair estimate. A few days later, his sister, Mel came with a young lad to prep the area -- sorry, can't recall his name. When we got a few good dry days in a row, Mel returned alone, very early morning & worked hard, and quickly, perfecting her work all the way - always so courteous & explaining everything. Yesterday we got a hard, pummeling of rain all morning & I was honestly afraid to go & look in my basement to see if I would still find water almost 3" high covering my shoes. NOT A DROP!!! Lovely, honest, hard working people own & operate this business & I'd highly recommend to anybody, any time!! Thanks SO much Mel & Wes!!

Approximate cost of services:
$565.00
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Company Response

Thank you so much for your kind words Terry. We really appreciate you taking the time to share your positive experience with us. We count ourselves lucky to have customers like you.

Private User
Private User
Private User reviews Waterloo, ON
10/10

Foundation crack repair

Provided excellent explanations of options. Very fast service. Melanie was very pleasant, and was extremely careful to minimize the work needed to repair the drywall and avoided damage to tub and tiles.

Approximate cost of services:
$780.00
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Company Response

We are glad that Mel provided you with such excellent service. Thank you for choosing us for your repair. We appreciate great customers like you.

Danny
Danny
1 review Kitchener, ON
10/10

Crack basement

Highly recommended. Job professionally done and on time.
The whole staff are amazing ( very friendly and helpful ).
Congratulation guy's.
Best wishes in your future.
Danny and Debbie Faler

Approximate cost of services:
$6,000.00
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Company Response

Thank you for the kind words Danny and Debbie. We’re so happy your waterproofing needs were serviced as expected and all went so smoothly.

Private User
Private User
Private User reviews Waterloo, ON
10/10

Crack sealing in basement

Melanie, the crack technician did an excellent job in filling a top to bottom crack line in the outer wall of my house, explained every step , very efficient and professional, high recommend her!

Approximate cost of services:
$800.00
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Company Response

Thank you for the great review! We’re so happy you loved the services provided and shall you ever need our waterproofing services again, we are here.
TCS Team

Darren
Darren
1 review Cambridge, ON
10/10

French drain basement

Alex and Roman did a fantastic job, neat and tidy and
Professional work. Very friendly and informative on the project!

Approximate cost of services:
$2,000.00
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Company Response

Thanks for the awesome review! We work hard to meet expectations like yours, and we are happy to hear we hit the mark for you. Cheers!

Shirley
Shirley
1 review Listowel, ON
10/10

Basement French drain

Id like to thank Ryan, Ron, Steve, Ashton and Roman for the great work they did in my basement.. From having a flood basement to absolutely no water now..
You couldnt ask for a nicer group of guys.. Fantastic job work from the guys and the Crack Specialists ..
Shirley

Approximate cost of services:
$1,500,000.00
1 of 1 people found this review helpful.
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Company Response

Thank you so much Shirley for leaving us this great review, we really appreciate it! We will be sure to share this review with the TEAM.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about The Crack Specialists

The Crack Speciaists, specialize in diagnosing and repairing structural and water proofing issues directly related to foundations. We speciailize in wet basements repairs, interior and exterior foundation cracks, sump pumps and french drain installations, weeping tile systems, drainage issues and waterproofing.

Call us for a free, written estimate with no obligation. Guarantee Lifetime Warranty that is transferable. Please call today to arrange for a consultation.

CATEGORIES
Waterproofing
PRODUCTS
Repairing residential and commercial foundation cracks using a polyurethane repair method and epoxy from the interior and exterior
SERVICES
We specialize in diagnosing and repairing structural and/or water intrusion issues directly related to foundations. The extensive list of services we offer includes: * Arranging diagnostic appointments with home owners / landlords / commercial clients Inspecting problem areas in a customer
STYLES
We are a dedicated team of professional foundation repair contractors who have the knowledge, skill and talent to ensure each repair is performed with the utmost care, attention to detail, and personalized service.
SPECIALITIES
We specialize in diagnosing and repairing structural and water proofing issues directly related to foundations. We specialize in wet basements repairs, interior and exterior foundation cracks, sump pumps and French Drain Installations, weeping tile systems, window wells, drainage issues and waterproofing.
WEBSITE
http://www.thecrackspecialists.com
YEAR ESTABLISHED
2004
NUMBER OF EMPLOYEES
10
PAYMENT METHOD
Visa/MC/ Cheque / E-transfer/ Cash
MEMBERSHIPS
Bettter Business Bureau / The Greater Kitchener Waterloo Chamber of Commerce
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Transferable Lifetime Guarantee
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.